Sage reviews

Annual layoffs around the end of each FY, they value the cost of the employee more than the value/skill/experience (that drives hiring decisions too), year over year they work to reduce the # of people in North America despite more than half of the revenue being generated in North America. Steve Hare did an amazing turnaround with the company and culture when he took over the CEO role. However, I think he has been losing his way in, in recent years. I have wondered how much the CPO has influenced that and the changes that have been made since then.

Sage Intacct market's itself as an innovator, though the reality is far from it. It is unprepared for the market it is trying to penetrate and the numbers don't lie. Don't think any rep made it even close to achieving quota. Internal processes are redundant and disjointed. Left hand does not know what the right hand is doing. Support has an iron grip over how sales does their job and it directly affects the ability to sell and negatively affects customer relationships. Management......(I use the term loosely). Management is largely unwilling, or unable to affect any kind of meaningful change. They are extremely demanding of results without providing the necessary tools to do so. They ask for feedback from frontline teams, but seldom act on it. Dissent or critique is met with harsh response. There is a reason most of the sales team has left the organization. There is a reason territory leadership is a revolving door. I would highly advise an prospective candidate to ask hard questions during the interview process re: previous year's quota attainment among reps, tenure of leadership, and relationship between sales and support organizations. Until the answers to these questions generate more confidence in the organization, steer clear. There are better places to apply your talents. There are better places that will value your contributions and a person.