Sage reviews

3.6

64% would recommend to a friend

(5,276 total reviews)
avatar

Steve Hare

70% approve of CEO

60% positive business outlook

Sage has an employee rating of 3.6 out of 5 stars, based on 5,276 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sage employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Mar 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Pace Pay was decent Affinity Groups like Continuous Innovation, DEIB are really supportive Equipment supplied

Cons

The place is extremely political in nature, and growth in roles is based on who you know, and who are friends with who. They don't reward folks for hard work, taking on extra work or excellent projects, they reward gossip. They have no idea who is actually keeping their company running. The company constantly changes direction, to chase the next new thing. You barely have time to finish a project before the whole company initiative has changed and your projects are being rewritten or reconsidered. Middle management is terrible at communicating strategy, important changes and direction. There's a real lack of transparency on what is going on. The company is really knowledgeable in the United Kingdom market, but they lack serious knowledge of how to be effective in other countries like USA, Germany, Australia. They don't try to empower local market SMEs. They lay whole groups of folks once or twice a year. The most recent layoff didn't even get a press release. 50+ people laid off, and no mention. The year before they laid off 800+. Their Human Resources department is a ticketing system, and they take 5-7 days to respond. If you are used to having a regular contact, or someone you can call up to ask questions or talk to, you won't find it here. If you were/are going through a crisis, just call 911. It's a really awful experience. The company feels like it's living in the 90s, but not in a good way. At first you might think it's a special place but slowly it'll wear you down. You'll miss promotions and growth opportunities, you'll put in late nights and hard work only to be ignored and laid off. There's no loyalty to hard working employees. In the middle of the pandemic, my last company CEO cut his pay instead of cutting people, not here. The business model constantly changes, so they just treat folks like cattle.

avatar
Sage Response
3y
Thank you for your feedback. We’re constantly adapting and innovating as a business, so that we can better serve our customers and we’re happy that you appreciated that through the work that our teams such as Continuous Innovation do. This process of transformation requires us to optimize our organization regularly, which occasionally does result in role or team changes . Whenever these changes must occur, we are committed to treating all impacted colleagues and teams fairly, and with the utmost confidentiality and respect. We appreciate you taking the time to share your review as we are continuously working hard to create an environment where all our colleagues can thrive.
2.0
Feb 11, 2022
Recommend
CEO approval
Business Outlook

Pros

It's a job and their checks clear. A good amount of PTO

Cons

Lacks diversity, even though they talk a big game. Cruel leadership. They announced layoffs last year and then made the US employees wait 1 month before they found out who was impacted. Salaries are below average. Fossils are running things.

avatar
Sage Response
4y
Thank you for your review. At Sage, we are driven by our fundamental value of doing the right thing, which involves ensuring that Sage is a place for all people to succeed regardless of their race, gender identity, or sexual orientation. The changes to our business made last year to focus on the areas that are paramount to the long-term success of Sage were not easy to make, and we understand that these situations are challenging, particularly for the people impacted. We know that there is always room for improvement and will take your feedback on board to help us keep moving in the right direction.
1.0
Jan 19, 2021
Recommend
CEO approval
Business Outlook

Pros

I had the privilege of working with one of the most engaging, talented and welcoming teams I have ever met. But not so slowly and surely, they broke each one of us down.

Cons

This company is toxic. If you have never suffered with mental health problems, you certainly will after a short time with this company. Staff members are constantly beaten with bullying tactics, made to feel worthless and that they aren't 'tough' enough for the role they are in. There is constantly changing KPI's (daily changes) never allowing staff to get comfortable in their role or their knowledge. There is no support for the poor treatment of staff against customers, I personally had a gentleman scream at me on the phone that I was 'too excitable' and I 'needed to calm down', then he proceeded to swear at me. This call was escalated by my coach, not myself, and the response from customer relations was that I needed to 'toughen up'. Even though they hadn't listened to the call but made the assumption it would have been my own fault the situation happened... (This type of mentality is common). But I can understand why customers are frustrated and angry, as we sold them supbar awful overpriced products (That are rushed by developers due to the ridiculous time constraints they are up against) that break and never work smoothly. Even though my role was to help with 'technical' support, it was money hungry sales in disguise, always trying to up-sell to the customers for more awful products they didn't need. Now, I would usually consider a morning meeting to be engaging and motivating your team for the day... However at Sage, morning meetings are 20min rushed name-and-shame, nothing has made me feel more demoralised. It shouldn't be the biggest ask in the world not breakdown in tears everyday... And even during training you're told 'Yeah the role is tough, I used to cry in the toilets once a week'. THIS SHOULDN'T BE NORMALISED!

avatar
Sage Response
5y
It's never a good feeling when your contributions are not valued and your ideas are not heard. Our mission at Sage is to support a culture that creates a positive colleague experience and it seems as if we missed that mark for you and I am truly very sorry for that. Thank you for taking the time to leave a review.
Viewing 661 - 663 of 5,276 Reviews

Glassdoor has 6,302 Sage reviews submitted anonymously by Sage employees. Read employee reviews and ratings on Glassdoor to decide if Sage is right for you.