Sage reviews

3.5

63% would recommend to a friend

(5,260 total reviews)
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Steve Hare

70% approve of CEO

60% positive business outlook

Sage has an employee rating of 3.5 out of 5 stars, based on 5,260 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sage employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Apr 30, 2016

The ship is sinking

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very good work life balance and health benefit incentives.

Cons

No longer values their most valuable employees. Announce layoffs then new president assures employees of no office closures...then closes office in Pittsburgh. Morale is low and getting worst. Cannot trust upper management. Those left behind are being asked to work harder and for what? To eventually lose their jobs. Group CFO announces he doesn't have to be liked or make popular decision...it's about being competitive amongst each other. It's a CYA world and encouraged to watch out for yourself. Pay is not competitive and PTO policy is bad. It's no longer about being the best place to work, but being like other sub par companies. Sage is a follower, not a leader!

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Sage Response
10y
We are disappointed to hear you have a negative opinion of Sage. As a former colleague of more than five years, we are sure you have witnessed various changes at Sage – some that bring great positive effects and others that create learning opportunities. Our strategic growth plan is designed to create opportunities for our colleagues as well as our customers. Contrary to what is cited in this post, we moved the vast majority of the Pittsburgh population to remote work arrangements in order to retain critical talent and ensure our customer and partner needs continue to be serviced. We are confident that our long-term approach will deliver positive results for everyone involved. Through it all, we respect your opinion, and we welcome the opportunity to address your concerns further. Please reach out and provide additional specifics by contacting glassdoor@sage.com. We wish you the best in your future endeavors.
3.0
Apr 7, 2016

Regretfully I'm considering leaving

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Opportunity to balance work / life is better than most places I've experienced or heard about - Stability of the company gives me a sense of job security - Hard work is appreciated - CSR policy is very good and still improving - Working environment is good - I think the company has a good strategy and strong values - Most people genuinely want to do the right thing for our customers and small businesses

Cons

- Strategic execution is consistently poor as short term thinking always prevails - Too many silo's remain (driven partly by its excessively large portfolio) despite a recent and significant organisational restructure which leads to lots of excessive resolution meetings and productivity drain. - Hierarchy is too tall. The phrase "too many chiefs, not enough indians" comes to mind with lots of people who contribute very little to the business and seemingly only focused on career progression - Corporate culture means many bright, keen and experienced people are denied promotions and senior positions because they don't look or talk like a suit - not ideal place for millennials to work. Challenging the status quo is frowned upon. - The tools provided to do our jobs are ridiculously poor and kill productivity. Lots of disintegrated systems, DOS based billing systems, no CRM. I'd expect better of a FTSE 100 tech company.

2.0
Dec 22, 2015

Employee Opinions Don't Matter - Good "Stepping Stone" Job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun co-workers who are intelligent, carry the business, and make things happen. They are truly the ones who makes management shine. I have seen so many instances where bumbling management literally has taken credit for unique and organic ideas of basic employees. Sadly most employees have a sense of being beat down by the almighty "Change Machine". Great job to get noticed by other companies in the various industries.

Cons

Even though this is a company that specializes in ERP, Accounting, Payroll, HR, etc, management treats their employees as if they are clueless. A recent example is after the benefit changes for the year, the benefit team delayed announcing that the total amount of PTO accrual allowed to be carried at anytime is 80hrs regardless of tenure all in the name of "well being" to get employees to take time late on a Friday evening before the week of Christmas. When it was pointed to Senior Mgmt that this policy in effect would leave a tenured employee that has earned over 240+ hours of sick and vacation throughout the year with a 0 hour leave/sick balance after a 2 week vacation, employees were singled out and told they would be contacted directly by VPs. Great tactics. The 80 hour rolling cap was in essence a way to get thousands of hours of employee time back by employees hitting the cap and stop accruing time. You shouldn't feel like you are exposing your family to unforeseen sick liability if you go on a 2 week vacation. ESPECIALLY as a tenured employee of over 10 years!!!! It was also pointed out by many that the new policy also had a use or lose it clause and this would motivate those to use their PTO during the year. Other examples include the lack of resources, training, and just the general cheap way Sage conducts business internally and with it's business partners, while trying to promote a "One Sage" culture to its current and prospective clients. I used to rate the Benefits and Work/Life balance much higher, but not so anymore due to the mentioned downgrades. Finally, Sage has a detrimental "change culture". Some of the great companies look at what went well, try to repeat and expand on that success, while the management at Sage turns over every 2 years it seems, then changes to previous ideas of the past, regardless of record success or profits. Employees, Business Partners and Customers are constantly in a spin status as they never know what is gong on from day to day.

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Glassdoor has 6,282 Sage reviews submitted anonymously by Sage employees. Read employee reviews and ratings on Glassdoor to decide if Sage is right for you.