Sage reviews

3.6

63% would recommend to a friend

(5,254 total reviews)
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Steve Hare

71% approve of CEO

60% positive business outlook

Sage has an employee rating of 3.6 out of 5 stars, based on 5,254 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sage employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Aug 9, 2018

Great people dealing with a management problem

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people in the front lines are unbelieveable. Hard working, kind, a lot of fun.

Cons

A legacy of poor leaders making costly poor decisions and the people in the front lines receive the impact. Layoffs happen multiple times per year and nothing ever feels stable. They also do these layoffs in a hugely inhumane way and severance is terrible (since they have to pay 6 months severance in UKI, they screw the US employees because they can). The leadership paints a rosy picture to your face but it’s not reality and they continue to make poor decisions because a) they’re unaware and choose to be, b) they’re unconcerned, c) they care more about personal perception and controlling a message than they do about really fixing a tough problem. They make their decisions based on pure numbers without education around what drives them, causing a lot of customer dissatisfaction (except for the super expensive, cheesy Xmas party where they gave us 2 drink tickets but spent all sorts of money on a huge, empty venue). Also the business silos are incredibly strong, so people make processes in a vacuum and do not care the impact it has on other teams. If the ultimate goal is revenue generation, there’s a complete misalignment across all the teams on this. Processes are inefficient, leaders argue constantly, and nothing gets improved towards driving that revenue goal. 100% budget cuts to the point where you can’t even do a very infrequent team lunch to try to thank people for their hard work. Morale is so low across the organization and no one is really accepting this or taking action to fix it. Beware!

1.0
Jul 31, 2018

A Titanic analogy - stay well away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Colleagues work hard to try to keep themselves and the company afloat Flexible working if you're lucky to land in a team that allows you to be An inkling of recognition amongst certain management tiers (mainly People) that there is an actual crisis going on - they are now doing more in terms of asking for opinions with Pulse surveys every quarter. Although nothing has yet changed.

Cons

The resemblance to the Titanic is striking - a big giant, slowly sinking with everyone on board. People jumping off in a bid to be safe whilst an orchestra plays on, trying to remain oblivious to what is happening before their very eyes. It's a great pity to see so many intelligent, hard-working people all trying to do their best in this situation. No bonuses, technology from 12 years ago, budgets cuts left, right and centre. Travel bans, hiring bans. People being fired the same day as it's "Bring your kid to work". It all goes to show how out of touch some members of Sage management team are. Morale is at an all time low - our HR team has been depleted and their jobs moved to Poland. Trying to get anything done is just a huge effort that can take MONTHs to resolve, even the simplest of things. Revolving doors mean that people either leave on their own accord after 6 months of experiencing what it's like to work here, or are seen out of the door. We've all seen people be lured in from great companies to just leave within a few months. No summer party, probably no Christmas party. All renovations of Sage Newcastle office cancelled just after they started to save budget. The impending bell curve performance system that we are being told does not exist, but managers are asked to provide figures on when rating their teams. There have been talk of there being a new rating system - but as usual this has not materialised nor timing has been given for when it will.

1.0
Apr 22, 2018
Recommend
CEO approval
Business Outlook

Pros

Benefits are great. Of the few people left I know my colleagues are a great bunch of hard working people.

Cons

I cannot submit a no star review, that is the only reason there is one. Leadership appear to have no idea what is going on. Hopping from one so called innovative idea to another. We have to watch videos which show these sycophants self congratulating each other and being referred to as his “Rockstars” by the chief executive. It’s payroll software not Apple. Blame culture. A theme running through many of these reviews is people feeling they are being hounded out of their jobs which the standard response will deny. Well right now I can see this happening. Colleagues that have worked hard and have decades of knowledge and experience being undermined and questioned at every turn. People I admire for their knowledge and attitude suddenly having to qualify their every move and being treated like pariahs . Not by their direct managers but at a higher level. Putting direct managers in such a horrible position they leave. Colleagues are constantly stressed and worried every time a group meeting is called its our time for the chop. And yes I see someone has mentioned this year we have a people survey that we can write comments in. After last years survey that had loaded questions, restricted answer choices( positive, really positive or over enthusiastically positive) and the level of complaints they received about it they had to make a change or look even more foolish. Please don’t contact me to ask if I will discuss my review. We can have that conversation at my exit interview.

Viewing 22 - 24 of 5,254 Reviews

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