Salesforce reviews

4.0

79% would recommend to a friend

(22,526 total reviews)
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Marc Benioff

80% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,526 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

23K reviews
1.0
Apr 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Overall Product and global Salesforce culture led by CEO

Cons

Singapore office culture is toxic, only male from one race bullying the rest of the organization - Singapore government is actively fighting against this pattern but Salesforce does not care and the new CRO neither. HR reads from a script (Check their responses)

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Salesforce Response
2y
Thank you for taking the time to share this feedback; we know it's not easy to do so. No one should have to experience a toxic work environment, and what you're describing regarding lack of trust and bullying is deeply concerning to us. We have escalated your review to leadership to investigate and discuss further. If you’re comfortable doing so, we encourage you to escalate any concerns to our anonymous reporting platform, EthicsPoint, at salesforce.ethicspoint.com, where you can provide further information for us to investigate. Thank you again for sharing, and we’re sorry that this has been your experience with us.
1.0
Jan 3, 2024

Horrible Culture

Recommend
CEO approval
Business Outlook

Pros

Decent base pay Tuition reimbursement Brand recognition

Cons

Horrible territories - you will not hit your number here unless you are in the 20% that have a decent patch. Favoritism No training or support Boys club and not a safe place for people of color. Management takes away accounts and gives them to their friends. High turnover. You make an HR complaint and go on a PIP

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Salesforce Response
2y
Thank you for sharing your feedback so transparently. What you’ve described is very concerning, and absolutely counter to our culture and our core value of equality. We also strictly prohibit retaliation against an employee who makes a complaint or raises a concern. If you’re comfortable doing so, we encourage you to share your feedback anonymously through our third party provider Ethicspoint at salesforce.ethicspoint.com so we can investigate these flags further and take appropriate action. Providing feedback is not always easy, and we appreciate you helping us becoming a better workplace for all.
1.0
Oct 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Great benefits, health insurance, wellness incentives, during covid the provided you with a wfh office budget, organised team night outs

Cons

They promote one big happy family culture, they force feed you Ohana this and that. Below the surface, they are like any other big US multinational corporation, you are ultimately very replaceable. They don't like hearing excuses regardless of territory or patch, you end up in one of the less desirable industries, you are essentially fighting against the tide - whereas if you land on your feet in one of the more lucrative sectors, you are lauded as a sales guru and asked to share your secrets with the rest of the department. I joined at arguably the worst time, given it was just at the start of Covid, so I never got familiar with the day to day stuff, never really got to form or build relationships with colleagues, so it has to be said, I'm coming from an obscure period, but it set the tone for the rest of my tenure there - I would have loved to have joined a year earlier, when things were seemingly great. But alas. At the end of my stint there, my mental health was shot, and I was very clearly struggling, having spoken up on this topic to my then manager, who was only in a managerial position herself for the first time, and was subsequently told I didn't have the mindset to make it in Tech Sales, having highlighted my issues around burnout and mental fatigue in the very same call. The importance of brand is evident in any company, but I've never felt so ostracised than during my time in Salesforce, once you were labeled xyz, you had very little chance of being considered for promo's - there was no way to get off my patch, and I appreciate the whole 'a bad workman blames his tools' concept, but I had various successes when working different territories (to be hired patches for example), where I would do well working on smaller accounts, but then ultimately have them taken back off me when the new hire started, returning to the far larger enterprise patch I had previously been left to rot with, that didn't really have a need for a BDR

Viewing 301 - 303 of 22,526 Reviews

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