Salesforce reviews

4.0

79% would recommend to a friend

(22,526 total reviews)
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Marc Benioff

80% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,526 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

23K reviews
1.0
Oct 13, 2023

Ponzi Scheme of Software Sales

Recommend
CEO approval
Business Outlook

Pros

Remote-ish working. I don’t have more to say that’s positive…

Cons

Everything else? The values are a façade. It’s a cult. Also, employees are underpaid compared to competitors.

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Salesforce Response
2y
Thank you for your feedback. We're disappointed to hear about your experience and what you have mentioned in the cons and advice sections of your review. Please know that your feedback will be seen by the right people to ensure we take the necessary steps to address the areas that require attention. As you know, we take People Leadership very seriously here at Salesforce, and we provide many training resources for managers to be empathetic leaders. We hate that this wasn't your experience, and would like to ask that you provide further information by reaching out to our third-party provider Ethicspoint at salesforce.ethicspoint.com. Doing so will help us directly address the concerns you have raised and make this a better workplace for all.
1.0
Oct 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Only free food and cab , plus the undeserving "high salary"

Cons

1. Extreme level of regionalism , 80% duration of team meetings have conversations in telugu. 2. No chance of growth , people with 5 years of experience don't have a clue about writing a SQL Query. 3. 99% night shift allocation , even though in interview they tell you have four shift options . Bunch of liars !! 4. No support by management - even after providing valid medical docs - no changes in work shift. 5. Harassments during notice period - Manager did not approve the resignation until 4 days left until LWD. 6. Partial Behavior - If you go to ES team for support , the whole management at Hyderabad office will be against you , will not even let you go for certifications , even though it is mandatory. 7. Mostly a single training group for years to work on. If I could share the manager's name here with their leaders , I would have done it. JUST PATHETIC EXPERIENCE , don't ever go , your 5-7 LPA job is way wayy better than this 17 LPA biased workplace.

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Salesforce Response
2y
We are very disappointed to hear that you've experienced this while here at Salesforce. What you have described in your review is concerning and counter to the culture that we'd expect to see here at Salesforce, and we'd like to investigate further. We want all of our employees to feel safe, valued, and supported by their leadership, and we strive to build a workplace where everyone is enabled to succeed. Know that your feedback will be seen by the right people to ensure issues like this are addressed. Even though you’re no longer an employee, we’d greatly appreciate if you could reach out anonymously to our third-party provider Ethicspoint at salesforce.ethicspoint.com to share additional details about your experience. Thank you for helping us improve and for taking the time to share your feedback.
1.0
Sep 15, 2023
Recommend
CEO approval
Business Outlook

Pros

- Competitive salary, overall it remains higher than the competition and you can make a lot of money if you manage to be successful - A lot of room for internal growth and opportunities given that there a lot of positions and levels - A well-known brand - Brand-new office in Dublin with good coffee

Cons

- Salesforce is a huge machine getting a lot of people in and out, they recruit a lot but have a high employee turnover too, if you're not joining the right team dealing with the right territory at the right time it will be a matter of months for you to leave - Executive leaders will never take accountability, it will always have to be individual contributors to be blamed. That's probably how the company always kept a good employer image - The office is nice but no lunch is provided, the offered snacks and drinks are very unhealthy and options for food around the office are very limited or far. - Salesforce is a performance-driven company, they will not value you and your well-being, they will maybe start caring about you if you constantly exceed expectations. - Prime / Co-AEs (specialised AEs) are always struggling to fit in the collaboration and selling motion. If you're not a Core AE (generalised AE) you will get a lot of internal blockers on the way. Pressure come from every direction and beyond your own manager. - The structure of the sales organisation make it really hard to navigate and act quickly. There are too many hierarchical levels and other sellers you're constantly competing against, even if they're not in your team or selling the same product. - Micro-management is everywhere and in some situations there is a huge lack of trust, it can even come from AVP+ (2 levels above you) - Salesforce is defined as a best-in-class Sales school. They use a lot of good methodologies but there is nothing out of the ordinary. It's still very old school for many territories and a lot of pitching first instead of very deep discovery and objection-handling. I have personally learnt much more in startups and smaller organisations. And for some markets it's shocking how high discounts are givento customers with no proper discovery. - The hard truth is that the best performers are typically the luckiest in terms of books of businesses. - Most decisions are made from top EVP+ in the USA, none of the other leaders outside have much saying. - They constantly talk about customer success and ACV, but they will always push ACV first even uf your product isn't the best fit or it could lead to a very costly and lengthy implementation. - The tools used internally are terribly used, for example Slack's usage has no structure and etiquette, Salesforce's CRM is a maze, there is a lot of their own products not used or poorly implemented. Salesforce spends nothing to properly implement or train its own employees.

Viewing 304 - 306 of 22,526 Reviews

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