Salesforce reviews

4.0

79% would recommend to a friend

(22,526 total reviews)
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Marc Benioff

80% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,526 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

23K reviews
2.0
Sep 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay, benefits, pto, professional development, work from anywhere

Cons

Corporate cheerleading is out of control. If you don’t want to drink the kool aid and shake the pom poms on the daily, I would steer clear. Layoffs are handled very poorly, but severance was good. Cultural appropriation is blatant, unless they hired a Hawaiian CEO after I left. I was bounced from manager to manager over and over with no real support or plan for my career.

1.0
May 31, 2023
Recommend
CEO approval
Business Outlook

Pros

When i first started the pros were: work/life balance, company values and integrity with the customers and the benefit of having a leader who could actually help the team - that quickly faded away in 2022.

Cons

The pay is laughable compared to other SaaS companies and the worst part of SF is the multiple layers of management with most doing absolutely nothing to either help you grow or close a deal. We would have a team meeting to discuss deals only to be told to discuss a deal in a 1:1 with the manager, only to be told to schedule a meeting to discuss the same deal again another time - but no actual help on the deal. The only advice managers would give is to get a partner involved - for everything and i mean everything. Customer has a problem with something sold, get a partner on it - Customer upset about a bill, talk to a partner. And the solution to trying to close a deal was always, lets lower the price and see if that gets them, especially in January or July.... no real concern for the customers, just get the docusign signed and then a month later try to build another project. They act like they care about the customers, but they don't anymore. It is sad because I came to SF with the thought that they did care - oh well. Also, no way to progress your career unless you are a "yes" man/woman ---- way too many of those in leadership positions that they didn't deserve on merit for sure.

1.0
Apr 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Some of the managers are really good people and care about employees. Salesforce looks good on a resume and you can learn a lot depending on the situation. I've worked with some great people who have become friends.

Cons

Been with Salesforce 5 years and I have to say it really has become just another company. There is absolutely nothing special about working here, in fact its becoming unbearable I really dislike Marc Benioff as of late. His Ohana culture doesn't feel genuine and its more marketing than anything else. Its been like this the entire time I've been at Salesforce but really ramped up with his push for "performance culture"... Salesforce just wants to make it easier to fire people. I've done well so far but its not ok to treat your employees that way. You can't claim to be Ohana and then layoff 10% of the company because you were to shortsighted to see that covid wasn't going to last forever. Or maybe you did but short term profits meant more and the human capital down the line didn't matter. Most people who work here are very stressed, overworked and downright miserable. Company moral is at an all time low. The amount of work and expectations AEs have now don't even feel reasonable. I sell a very technical product and don't have consistent SEs or product specialists and have to fight to get any sort of resources internally. Managers want us to work miracles. They decreased our commission percentages, reduced our territories and increased our targets. Its been rough and I have one foot out the door. I feel bad for all of the middle managers who have to constantly resort to mental gymnastics to convince the sales teams that its not so bad. Good luck with that because no one is falling for it.

Viewing 307 - 309 of 22,526 Reviews

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