Salesforce reviews

4.0

79% would recommend to a friend

(22,539 total reviews)
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Marc Benioff

80% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,539 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

23K reviews
2.0
Aug 13, 2021
Recommend
CEO approval
Business Outlook

Pros

Similar to other reviews pros. You can find their benefits packages online. The company acquires new business almost semi-annually so you can potentially move around. Benefits/Perks/ESPP Some amazing coworkers Pretty good c-suite/ Amazing middle line managers Great managing Covid - Listened to the employee feedback for the most part

Cons

There are reviews here with 0 cons which I find hard to believe for a 60K employee company. They jam public surveys down our throats to get the image of the "Best place to work." Seems like HR is rushing to drown out poor reviews.... Salesforce is an okay place with some very, very toxic people. I've met one of the worst human beings of my life here, and with how the world is in 2021, that's saying a lot. First-line leaders are more often bad than good. Back office draws territories randomly every year, and leaders have very little say, so it's the luck of the draw. Under 20% of reps hit quota and meet their OTE for a company already underpaying due to their name. You need to hit quota to get paid a reasonable amount which only happens once maybe twice a year if you're lucky. Managers won't acknowledge that you have a bad territory and have the same expectations as the leading rep. Leading rep makes 3 to 4 times the amount of everyone else and is put on a pedestal but everyone including themselves knows it's the opportunity given. Accounts change every year, so prospecting is demotivating, knowing the work you do will go to someone else. Essentially an order taker with not enough orders to hit quota. Very saturated market. Inundated with pointless nonrevenue generating admin work/meetings. Inundated is an understatement. The majority of the information logged within the CRM is fake due to the pressure to meet all of the initiatives and stay off the naughty list. Leading to inaccurate reporting which leads to increased expectations. You will be drowning, gasping for air as your first-line leaders stand on your shoulders with their heads out of the water... for the most part. If you can tread water for 2+ years, you will get the Salesforce stamp of approval on your resume to find a better, higher-paying job. 2-3 year turnover is drastic. HARD WORK DOES NOT GET YOU AHEAD. Your mental health and wellbeing will deteriorate. Please do your research and reach out to folks working there to get their opinions.

1.0
Jun 30, 2021
Recommend
CEO approval
Business Outlook

Pros

- Good benefits - Brand Name

Cons

- New Middle Management is threatened by their high performers. They don't value work or company growth. - lot of bad politics - impacting the culture will show up in long run.

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Salesforce Response
4y
We are sorry to hear that you've experienced this while here at Salesforce. We want all of our employees to feel valued and supported by their leadership and management teams, so know that your feedback will be seen by the right people to ensure issues like this are addressed. Even though you’re no longer an employee, we’d greatly appreciate it if you could reach out to our anonymous third-party provider EthicsPoint at salesforce.ethicspoint.com to share additional details about your experience.
3.0
Jan 11, 2021
Recommend
CEO approval
Business Outlook

Pros

A good thing to have on your resume and opportunity to learn and get certified in Salesforce ecosystem products with can lead to a new career. Great collages, relaxed atmosphere and decent life-work balance & benefits. Very competitive health insurance options.

Cons

The Ohana kool-aid is just bull$%@! Just like any other company they are in the business of making money and will dump any loyal employee if there is a way to increase the stock price. Watch out after any new company acquisition as the billions invested in the purchase will need to be compensated with laying off thousands of loyal employees in any region (not just USA) even when there are billions of cash in the bank. Laid off victims were given a couple of months to" find a new position/role" within the company except to my knowledge NOBODY I know got that coveted new position, I'm sure someone did but how many out of thousands of laid off employees... probably 1%, 3%? Oh yes, there was a high percentage of over 40-45yr old laid off employees as we all know younger employees cost less. So a lot of talk about diversity but in practice it seems there are just some categories that are considered for a diverse work force, older employees are not one of them. After you get laid off HR will become very unresponsive, YMMV. Promotion process was black magic at least to people within my unit.

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Salesforce Response
5y
Thank you for sharing your experience with us. We are committed to equality and what you describe is concerning. Can you please reach out to our third-party provider Ethicspoint at http://www.salesforce.ethicspoint.com/ to provide more details? Thank you for helping us look into this.
Viewing 316 - 318 of 22,539 Reviews

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