Salesforce reviews

4.0

79% would recommend to a friend

(22,539 total reviews)
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Marc Benioff

80% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,539 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

23K reviews
1.0
May 31, 2019

Human Resources does not exist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice offices and lots of friendly people

Cons

They are very short staffed in what they call ES/ER which is their version of Human Resources. When you have a challenge or issue they point you to a KB and the avg amount of time to speak to someone is sometimes weeks and it gets worse in other regions. If everything is going great at Salesforce it is a great place to work but if you need HR and have challenges it can be very stressful and you won't get a lot of help.

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Salesforce Response
7y
Thank you for your review. I or an ESBP would have happily been available to discuss any issues with you in person. Now that you've left the company, we'd appreciate if you could provide further details anonymously by contacting our third party provider Ethicspoint at http://www.salesforce.ethicspoint.com. Doing so will help us to improve.
1.0
Mar 27, 2019
Recommend
CEO approval
Business Outlook

Pros

The welfare and salary are very good.

Cons

Depending on the working place, there is some bullying as they cannot afford to consider other ones, but themselves, that is out of the culture advocated.

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Salesforce Response
7y
Thank you for your review. The mention of bullying you have described is concerning and not at all what we want to see at Salesforce. I'd encourage you to reach out to your Employee Success Business Partner to discuss your concerns immediately. If you don't feel comfortable doing that, you can reach out anonymously to our third party provider, Ethicspoint at http://www.salesforce.ethicspoint.com. This will help us to address any concerns directly and immediately.
3.0
Jan 9, 2019

Sales Exec

Recommend
CEO approval
Business Outlook

Pros

- Company Doing Well - Good Products - Always Innovating

Cons

- We do not live by the rules and values we portray to the world unfortunately - Constantly hiring new sales reps, with existing sales reps having fewer and fewer accounts. - The vast majority of sales reps do not reach their quota (Its good business that they don't). - Promotions only occur for those that have a friendly relationship with senior management, if you're not in the inner circle don't waste your time. - Quarterly driven business - Senior management will always have a say and at times take full control of your deal altogether (and that's because they trust you, imagine if they didn't).

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Salesforce Response
7y
Thank you for your feedback, what you've described is not what we want to see at Salesforce, and is contrary to our core values. Have you reached out to your ESBP for a confidential conversation? If you'd rather, you can also report your concerns anonymously by contacting our third-party provider Ethicspoint at http://www.salesforce.ethicspoint.com/. Thank you for your help in making the workplace better for everyone.
Viewing 325 - 327 of 22,539 Reviews

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