Salesforce reviews

4.0

79% would recommend to a friend

(22,541 total reviews)
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Marc Benioff

80% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,541 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

23K reviews
1.0
Jun 1, 2024

Worst company I've ever worked for in 28 years

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

5 words that total none.

Cons

Incompetent leadership. Sycophantic culture. Short sighted goals. Total chaos.

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Salesforce Response
2y
Thank you for taking the time to share your feedback. At Salesforce, we strive to create a positive and supportive work environment and are committed to continuous improvement. We invite you to share your feedback directly with your manager – or any manager with whom you feel comfortable – as soon as you can so these concerns can be addressed. If you're not comfortable taking that route or feel your concern still has not been resolved, you may reach out to Employee Success (via Basecamp). Thanks again for sharing your experience!
3.0
Feb 28, 2024
Recommend
CEO approval
Business Outlook

Pros

- Top Software Sales Pay (Salary and Comms), HANDS DOWN! - First-in-class facilities - Organisational benefits are great - Very good sales and tech enablement

Cons

There are only two: FIRST: In short: NETWORKING > PERFORMANCE. You can be top performing, hit your annual target every year, be a great team player, be highly likable, and still not be promoted or be included in organisational conversations about career advancement. You can be the top performer in the org you're a part of and still be treated differently because you don't play the political game. In a sales environment where performance should matter equally to being an excellent cultural fit, there seems to be a heavy lean towards the "Have drinks with me, you'll get ahead." culture. SECOND: Constantly changing territories every year ruins relationships with the customer and the salesperson. It's a relationship-based business, and pitching the same model to customers yet disregarding the relationship that's been established makes Salesforce look very transactional. Also, it is a complete confidence crusher and a personal bruise to lose out on the work/business you've done because sales strategy decides to change your territory abruptly.

1.0
Feb 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Remember, "Ohana" might mean family,....

Cons

....but read the fine print; there's clause that says, "Terms and conditions apply. Family membership subject to change due to prioritizing quarterly earnings."

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Salesforce Response
2y
Thanks for your review! We understand that this has been an incredibly difficult year, and we deeply empathize with the impact it's had. We know that as we grow and change as a company there will be growing pains, so we appreciate your feedback to help guide us along the way. We’re not perfect and don’t claim to be, but we do strive to be a place where employees can feel confident in where we’re headed. Thank you for sharing your experience.
Viewing 349 - 351 of 22,541 Reviews

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