Salesforce reviews

4.1

79% would recommend to a friend

(22,478 total reviews)
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Marc Benioff

80% approve of CEO

70% positive business outlook

Salesforce has an employee rating of 4.1 out of 5 stars, based on 22,478 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

22K reviews
1.0
Dec 7, 2016
Recommend
CEO approval
Business Outlook

Pros

You work with smart people. They cater breakfast in Monday-Thursday and lunch on Monday. The area to bring clients at is GREAT! Clients dig it.

Cons

This was the worst job I've ever had. Management talks down to you like I haven't been doing this for 10 years (and my boss has less experience with half the success).... And I was #1 on my team and #11 in the country. They claim compensation is great but when based in Atlanta you get the most bottom of the barrel accounts and this means everything (you have to deal with it). I've never worked so hard for a $2K deal... in. my. life. In my previous life, I never glimpsed at anything under $100K. That was for newer reps. If you sell a $100K deal, you will be at the top for the month and everyone freaks out. So what this means.... what they say you will get paid is a FAR stretch from reality. I was above my number and didn't make what they claimed because when I got my sales compensation package there are all these other factors. Therefore, I made SIGNIFICANTLY less here than my last job. The base was higher but that was it. I'm a hunter and have always been one. Here, it does NOT make sense to focus on hunting because you get new accounts every year and for a prospect to switch CRM's this decision isn't made overnight. Don't let the recruiter tell you otherwise. Trust me. Every current client that I did get, I had to do damage control from previous reps trying to squeeze every dollar out of them. The previous sales reps had their own agenda and it really hurt our clients. Because you get new accounts each year, the previous reps didn't care about the future. They did whatever it took to get $ and then dumped the client. I spent the first 6 months trying to get our clients not to leave us. The office is LOUD because the desk are on top of each other with no sound barriers and all the conference rooms are booked. Clients made many comments about the background noise and it's embarrassing.

1.0
Apr 2, 2023
Recommend
CEO approval
Business Outlook

Pros

1) Salesforce brand name still respected in the industry despite zero innovations made (heavy M&A and brilliant marketing hyping trends & buzz words in the industry to the public). 2) Worst company I've ever worked for that unfortunately taught me what bad leadership, inauthentic culture, & unhealthy coworker relationships look like.

Cons

1) Fake "Ohana" culture (If you're ex-oracle, white, or a bully you'll thrive here). 2) Toxic sales leadership (no WLB, nepotism at its finest, racist & sexist leaders are protected despite ES/HR complaints filed, patches/territories are inequitable, lack of accountability and tons of deflecting, and inauthentic "team selling" is encouraged). 3) Hypocritical (Budget Cuts don't apply to leadership = pressure clients to attend Dreamforce but AEs can't attend due to budget cuts + force AEs to remotely watch SF leaders waste thousands of dollars for a lavish week in Hawaii for non-client facing Laulima + build Trailblazer ranch that exclusively only SF leaders visit + prioritize paying celebrity $10M despite layoffs | Digital HQ = publicly say the future of work is hybrid/remote work + force remote SF internal teams to report back to office +3x a week). 4) Facade of DEI (Equality Report is inflated to reflect # of hires but not transparent on URM/women retention & career progression = high attrition rates, false sense of belonging, microaggressions, gaslighting, & cultural appropriation)

3.0
Jul 20, 2019
Recommend
CEO approval
Business Outlook

Pros

Great place to work. People on average are pretty smart and friendly. Great projects

Cons

I had a very bad manager who harassed me mentally everyday till I left the company. No support for an employee from the HR. Manager went to a point to insult me in various 1-1s. No exit interview, no one to talk to if you are being casted out since managers and senior management is all a big group of friends who cant be touched.

Viewing 34 - 36 of 22,478 Reviews

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