Salesforce reviews

4.0

79% would recommend to a friend

(22,541 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,541 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

23K reviews
3.0
Sep 29, 2020

Great Company, Less than Great Role, Worse Managers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great company overall, highly respected, great reputation - Lots of training and resources (overwhelming at times) - SOME great leaders in different parts of the business - Great benefit - Company core values are upheld - I feel like upper-level leadership is very transparent and trustworthy - Cool customer stories and products - Innovation

Cons

- The biggest shock to me: how bad lower-level management is. Idk where these people came from but they are micromanaging, unrealistic, unhelpful, insulting...like the list really goes on. Maybe my expectations were too high coming to this amazing company but there needs to be more training for leaders. - Promotion process is terrible, you're expected to "network" to find any answers to anything and it ends up being a huge waste of time more often than not. And don't even think about leaving the sales org. Managers don't help and People across the company look down on BDRs. Also, the pay compared to other places is not good at all. $50K base in seat and after you promote to the next step. OTE increases in next role but not base salary no matter what you promo into. - High metrics, low commission - Like any other sales role, you are made to feel as though you are only as good as your numbers - The metrics are INSANE. Everyone knows people are just BS'ing their way through bc the metrics are so unrealistic - Work-life balance is horrible if you're actually trying to do your job the legit way and its high stress all the time despite whatever is going on in the world - Snobby AEs that are selfish but no one cares if you're hitting your number

3.0
Apr 21, 2020
Recommend
CEO approval
Business Outlook

Pros

Great people, good products, good benefits, good reputation. Sales and marketing machine, put on an amazing production, events, etc.

Cons

Lost its way. Culture has deteriorated and become progressively more toxic. Become a "crony club", same people continue to be promoted. Behind the smoke and mirrors, there are lots of product issues, career planning is non-exsistent, former Oracle leaders continue to foster a toxic culture. Marc B is too busy with other priorities and his celebrity lifestyle, that he is disconnected with what is happening on the ground with the culture and customers. This year's planning and re-organization were short-sighted and poorly executed. Executives very focused on short term results and lacking in long term strategic focus. It is a house of cards financially and constant fiscal engineering to prop up the numbers for the street. Sales and marketing lack any fiscal restraint-- spend money like drunken sailors. There are no responsible adults minding the store.

1.0
Mar 31, 2020
Recommend
CEO approval
Business Outlook

Pros

1. Good Office infrastructure. 2. Good Perks and benefits to employee.

Cons

1. From top to bottom telgu managers are there talking in telgu everywhere. 85% of employee in India are telgu and they are not maintaining diversity . Non telgu will be lost in a telgu world. Telgu managers are ruining salesforce culture. 2.All benefits like promotions,etc will be given to telgu first and even non-telgu do better work then telgu people they will be considered at the end. 3.Work burden will be more on non-telgu but benefits will be given to telgu people.

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Salesforce Response
6y
Thank you for your feedback. What you've described in your cons section is not in-line with the inclusive culture that we expect here at Salesforce. We'd like to take the opportunity to investigate this further. If you feel comfortable doing so, could you reach out to me directly for a confidential conversation? If you'd prefer to stay anonymous however, please get in touch with our third-party provider EthicsPoint at salesforce.ethicspoint.com.
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