Salesforce reviews

4.0

79% would recommend to a friend

(22,541 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,541 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

23K reviews
1.0
Feb 8, 2020
Recommend
CEO approval
Business Outlook

Pros

Team of intelligent marketers, producing incredible work. People genuinely want to help the team as a whole to succeed. Company as a whole, provides great benefits.

Cons

Some people within marketing do not get the opportunities, support, resourcing and overall fair treatment in comparison with others. There is a clear divide in the way that particular individuals are treated as favourites i.e. getting preferred treatment, more resourcing, more recognition, while others get nothing. Culture within the team is extremely toxic. People grandstand and backstab to get ahead of others. Louder individuals with bias from the marketing leadership team succeed, others do not.

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Salesforce Response
6y
Thank you for your review and feedback as we appreciate you taking the time to share your experiences. What you've listed in your cons section is disappointing — nobody should have to work in a toxic environment. While you've expanded on this in your Advice to Management section, it would be helpful for us to hear more about your experiences to better address what you have listed here. If you feel comfortable doing so, I'd like to ask you to reach out to me or any of the Employee Success Business Partners based in Sydney for a confidential talk to help us better understand the situations in which you've described. If you prefer to remain anonymous however, I'd like to ask that you please contact our third-party provider Ethicspoint at http://www.salesforce.ethicspoint.com.
3.0
Jan 29, 2020
Recommend
CEO approval
Business Outlook

Pros

Good work-life balance, smart individual contributors, good company culture, nice facilities

Cons

Recruiting at Salesforce is all about favoritism and politics. Promotions are political and unfair. Leadership has been telling their people that they are working on a fair and unbiased promotion process for years, but there is no proof that any work has been done. Management can often make employees feel like they are replaceable. I hate to break it to them, but smart/talented recruiters do not find Salesforce Recruiting a compelling enough organization to work for. If leadership wants to retain people, they need to have productive conversations around succession planning and salary increases. Salesforce Recruiters and Sourcers severely underpaid. Recruiting leadership preaches about how Salesforce is ahead of the game with URM (under-represented minorities) recruiting. In reality, it is nothing but a numbers game for them. The more hires they make, the better they look in front of Marc Benioff. They've been so fixated on increasing the numbers, that they've completely forgotten the meaning/importance of having a diverse workplace. How about we change the narrative from "we need to hit our URM numbers every quarter," to "lets think about the importance of cognitive diversity and thought."

3.0
Nov 15, 2019

ESB Account Exec

Recommend
CEO approval
Business Outlook

Pros

Great company with a great ethos.

Cons

The ethos does not translate to the sales roles. Attainment in 2019 has been extremely poor with less than 20% of people due to hit their number.

Viewing 364 - 366 of 22,541 Reviews

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