Salesforce reviews

4.0

79% would recommend to a friend

(22,551 total reviews)
avatar

Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,551 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

23K reviews
1.0
Nov 9, 2021
Recommend
CEO approval
Business Outlook

Pros

- Benefits / perks - products are elite and new exciting acquisitions - Work with some great people who are extremely passionate

Cons

- Base salary for internal promotes is significantly lower so you’re effectively punished for staying with the company - Internal meetings & training keep increasing limiting time you can spend with customers - Drink the “kool aid” or risk being shunned - Growing targets with reduced territories - Local leadership are useless and have no authority to action anything. Always go via the US it’s laughable - Workplace bullying and micromanagement is common - Bureaucracy is out of control. Nothing can be done without a form going through a chain of command via 10 people which seems ironic given the who product value proposition is to promote simplicity and automation.

1.0
Jan 22, 2021
Recommend
CEO approval
Business Outlook

Pros

Good school and place to learn and grow your skillset Challenging place where you're thrown without resources Perfect place to get out of the comfort zone and grow

Cons

No gender equality, hiring women is measured in KPIs and always preferred over men, even taking senior positions at a quicker pace Feedback for improving org is never heard and ignored Employees are just numbers and ACV and they are treated as such

avatar
Salesforce Response
5y
Thank you for your review, and your desire to help Salesforce improve. Equality is one of our core values as we strive to create a workplace that reflects the communities in which we live. We know that this is not the case at the moment and there's still more work to do. This is why we published representation goals when it comes to hiring: www.salesforce.com/company/equality/. Regarding additional feedback critical to helping us identify areas of improvement, I invite you to reach out to Employee Success directly.
3.0
Sep 16, 2020

90% Luck, 10% skill

Recommend
CEO approval
Business Outlook

Pros

The benefits are incredible. The people you would work with are some of the brightest and most talented individuals.

Cons

You don't really have much say in your success as an AE unfortunately. Leadership will literally tell you Territory, Timing, Talent. What they don't tell you is, unless you are not executing, only 10% of that goes towards talent. Some of the worst AEs have destroyed numbers and some of the best not get those opportunities. Company is also reluctant to move people to different teams or verticals, making it difficult to move up or move over to better fits. They have an 18 month wait requirement between positions.

avatar
Salesforce Response
5y
Thank you for your review. While it's great to see that you enjoy many aspects of working at Salesforce, I also want to thank you for your honest feedback and for showing us areas for improvement. Thank you!
Viewing 406 - 408 of 22,551 Reviews

Glassdoor has 26,108 Salesforce reviews submitted anonymously by Salesforce employees. Read employee reviews and ratings on Glassdoor to decide if Salesforce is right for you.