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      Salesforce

      Engaged Employer

      Salesforce reviews

      4.0

      79% would recommend to a friend

      (22,551 total reviews)
      avatar

      Marc Benioff

      79% approve of CEO

      69% positive business outlook

      Ratings by category

      4.3

      Compensation and benefits

      4.2

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.9

      Career opportunities

      3.5

      Senior management

      Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,551 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      23K reviews
      3.0
      Nov 2, 2019

      The good, the bad and the ugly

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very smart people. Super collaborative. Good pay and benefits. The company really tries hard to offer a strong social calendar and plenty of opportunities to participate in various groups, voluntary work, training, etc. Also quite buzzy atmosphere and great fun on the right day. Inspiring people and vision and a strong desire to try and do right by the customer. Also deliver amazing events globally.

      Cons

      Very sales focused and growth targets are very aggressive. Career opportunities are surprisingly limited and very talented people can get stuck in roles for years as the structure is so flat in marketing and the team is so lean that there’s often nowhere to go. Management is also very hit and miss. Some are great and others are incompetent. This inconsistency means that those under good managers do well and those under bad managers get stuck. The company needs to invest more in training people to be leaders and coaches rather than just putting them in charge due to tenure. Workload can be extremely high and overwhelming so it takes a while to work out how to get by without burning out. Also tend to employ highly experienced people to do a lot of execution as headcount is so limited they need to hire people who can create a strategy and execute it. This leads to frustration among people who could be doing so much more but get stuck in the detail of delivery.

      avatar
      Salesforce Response
      6y
      Thank you for taking the time to leave your review. I'm glad to see that you've listed so many great reasons as to why you enjoy working here. But, it looks like we have some work to do also. It would be helpful to hear more about your personal experience so that we can better improve. If you feel comfortable doing so and would like to discuss further what you've written here, I'd like to suggest having a chat with your local Employee Success Business Partner. If you prefer to provide more details anonymously, however, you can do so by reaching out to our third-party provider EthicsPoint at salesforce.ethicspoint.com.
      2.0
      Oct 23, 2019

      All of these positive reviews are definitely fake

      Engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Generally good culture - Great snacks - Free shirts

      Cons

      Complete lack of transparency. If your manager tells you anything, you're likely not getting the full story. I'm guessing it used to be a great place to work, but the sheer size of Salesforce has made it impossible for anything to get done.

      avatar
      Salesforce Response
      6y
      Thank you for your feedback. As you know, transparency is very important to us and to hear that you feel that there is a lack of this is disappointing. We would appreciate it if you could share a bit more about your experience. If you feel comfortable doing so, I'd suggest having a chat with your local Employee Success Business Partner. If you prefer, however, you can reach out via our anonymous third-party provider EthicsPoint at salesforce.ethicspoint.com (http://salesforce.ethicspoint.com/). Doing so will help us improve.
      3.0
      Aug 26, 2019

      So close but when you work for wall street you take it in the pants.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Culture wise this is one of the best companies I have ever worked for. The people are great and their is a real team environment. People really want to help and do the best for the team and the customer. I've never seen another company close to this. Salesforce also follows a model that donates 1% of revenue, 1% of time and 1% of product to charity. As an employee, I get 5 days of Volunteer Time Off and charitable donation matches. It's also super easy for me as an employee to get that match and log VTO time. Salesforce is setting the bar in this space along with Patagonia. Salesforce is also trying to be sustainable and is a carbon-neutral cloud. . No other company can say that. Compensation aside this company is a 7 on a scale of 1-5.

      Cons

      That said the compensation is a quagmire of BS. First you can already expect an OTE significantly less than what is the norm in the industry. Worse still is the 40 acts of vaudeville to figure out if you will get paid, if you get paid and what amount they base it on. We are out there saying use Salesforce as your system of record and every month my Xactly has little similarity to my sales in Salesforce. Come on, guys. Let's not be hypocrites! Then when you think it can get no worse there is a virtual rubics cube of ways you lose ACV or see $ clawed back. You have to be an accountant to figure out if you can sell to an account and retire quota. It's ridiculous how many times, in a short time I have not gotten the full value of my sale due to some arbitrary attrition I was not even aware of as a co-prime. Do you want me to sell or do you want me to audit the accounts to see if I can retire quota with a sale?

      Viewing 415 - 417 of 22,551 Reviews
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