Salesforce reviews

4.0

79% would recommend to a friend

(22,569 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,569 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

23K reviews
3.0
Jan 17, 2019

Senior AE

Recommend
CEO approval
Business Outlook

Pros

Outstanding Product and ability to anticipate future correctly as they always seem to make the correct choices around Roadmap. Salesforce prides itself on #Ohana which means family. It is core value/belief of company and makes it an incredible company to work for; Unless you are in Sales

Cons

3 things have changed for me as having been with company for long time and I consider them all Cons 1. Salesforce prides itself on #ohana which is family. Salesforce #ohana is vibrabnt and alive and incredible. Unless you are in Sales in which case its non existent. It is run old school the Oracle way. 2. Customers suffer the most as they did when Sales Leadership ran Oracle. Salesforce is ruthless in scraping every penny from the client, making MSA difficult by not giving an inch on anything. Management wants the number period, if it helps the customer thats a bonus. 3. Execs get paid AE's do not. There are essentially 4 - 5 levels of Sales Management before you get to Keith Block. On the Ground Floor 7 AE's may each carry a number such as $2,000,000 US. There RVP number is not $14,000,000 but about $10 or $11,000,0000. This continues up the management change so at the highest level they will carry a quota that will significantly less the what the AE's carry. End result is Significant amount of reps will be below 50% attainment and my guess is a few percent will knock it out and may 10 to 15% actually hit their number. Opportunity to make real money like in the old days is very slim. Lot of Starving AE's which the company does not seem to mind as they make it very clear there are 10 people behind you waiting for your job.

3.0
Dec 5, 2018

"Great on paper; Different story inside"

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Unparalleled benefits and snacks - Incredible resources available to any employee - Great name on your resume - Lots of networking opportunities

Cons

- Toxic, political culture that seems very fake - People are rather selfish and are simply there to work their way up the corporate hierarchy - Relationships are inauthentic for the most part - Low pay for Sales organization

2.0
Aug 29, 2018

Ohana culture encourages a lazy work environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employees are generally affable and have drunk the Kool Aid; Comp and Benefits are ok / comparable with others in the Cloud Industry

Cons

Salesforce software not as great as the company leadership thinks it is and recent product integrations have made some of the product suite confusing and unnecessarily complicated - IMV there is significant potential for an innovative start-up to steal large chunks of their customer base; Recent revenue growth appears to be mostly based on milking existing customers - not a lot of market share left to acquire - future growth will need to come from moving into new lines of business through more acquisitions. This in turn will lead to continued and increasing integration challenges and internal company friction; Biggest internal issue I see is that the 'Ohana' culture is leading to employees being too comfortable in their way of doing things and not striving enough for improvement. Combined with this, many managers have lulled themselves into following simplistic metrics and KPIs without understanding the underlying basis for the measurements, nor whether or not they are actually fit for purpose. Arising from this cultural laziness, leadership simply do not have the courage to challenge the status quo and drive the changes needed to improve the company's performance. The technology teams also need to do a better job dealing with the technical debt accumulated from acquiring companies whose technology stack was thrown together with little or no design review

Viewing 472 - 474 of 22,569 Reviews

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