Salesforce reviews

4.0

79% would recommend to a friend

(22,569 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,569 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

23K reviews
3.0
Apr 30, 2018
Recommend
CEO approval
Business Outlook

Pros

Great compensation, highest in the business. They push for work life balance and giving back to the community. They are really good at marketing and branding the company and products.

Cons

The company is way too big. Teams don't collaborate. Leadership promotes their friends. Old technology stack. Product is not innovating. Way too many acquisitions, we can't keep up.

1.0
Apr 27, 2018
Recommend
CEO approval
Business Outlook

Pros

Good work life balance facilities are excellent definitely the best brand to start of career with.

Cons

Disgusting management with cheap political views. Can clearly see how the verification and background process works, anyone with Even fake experience and Fake degrees can obtain a job in support, Can clearly see them getting promoted and management applauds them for holding fake certificates. There is a Term Ohana seems like HYD management cannot even adapt to it, and its a SHAME they they lie saying we follow OHANA. Being a parent company management is absolutely scared of Management from centers outside of india. Its not the HYD management who controls the center, but rather other geographical centers. Favoritism by managers to promote and grow a person, who does not even fit the role and infact an unworthy candidate for the position.

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Salesforce Response
8y
Thank you for sharing your feedback. Salesforce has been very intentional about culture from the very beginning, and the experience you describe is not aligned with our culture or our core values at Salesforce. We encourage all of our employees to share their feedback on how we are doing as part of our twice-annual employee survey and also real time, anytime in our Feedback app. Employees can and should also report any behavior that is misaligned to our values to their Employee Success Business Partner or anonymously through our third party provider Ethicspoint. If you feel comfortable, we would appreciate it if you could contact EthicsPoint at 1-866-294-3540 (toll-free) or online at http://www.salesforce.ethicspoint.com/ to provide additional details. Doing so will help us work to directly address the concerns you raise in your review and ultimately make the workplace better for everyone.
2.0
Apr 5, 2018
Recommend
CEO approval
Business Outlook

Pros

Great environment, good benefits, nice people, CEO genuinely wants to (and is) driving for social change and equality, the core products sell themselves

Cons

Underinvestment in anything outside of the Sales org means poor processes and systems that are bandaided together and creaking at the seams. As a result, work is highly manual, repetitive and dull. This is compounded by the fact that many senior leaders have grown up with the company and, quite simply, aren’t equipped to manage the large orgs they now have and have no idea of industry best practice. 401k match is weak (because none of the Exec or Sales teams care because they all have equity and large bonuses).

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Salesforce Response
8y
Thank you for leaving us this feedback. While it's great that you view our benefits and the environment here as positive, I appreciate you detailing areas where we can improve. While we undergo incredible growth here at Salesforce, we also need to be diligent about continually improving processes and systems and investing in leadership development so we are well positioned for our future. Please continue to share your feedback on how we can improve via our twice yearly employee surveys and via our Feedback App, or if you're comfortable, directly with your manager or Employee Success Business Partner. The best ideas on how we can improve often come from passionate and loyal employees like you. Thank you again for leaving this thoughtful review.
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