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      Salesforce

      Engaged Employer

      Salesforce reviews

      4.1

      79% would recommend to a friend

      (22,483 total reviews)
      avatar

      Marc Benioff

      80% approve of CEO

      70% positive business outlook

      Ratings by category

      4.4

      Compensation and benefits

      4.2

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.9

      Career opportunities

      3.5

      Senior management

      Salesforce has an employee rating of 4.1 out of 5 stars, based on 22,483 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      22K reviews
      1.0
      Sep 25, 2021

      Complete Waste of Time

      Strategic accounts ae
      Recommend
      CEO approval
      Business Outlook

      Pros

      Zero as far as I was concerned. It’s all about an every changing PowerPoint narrative that is high level at best — and the “next big thing” everyone was directed to focus on — which changed at least 3 times in my short tenure.

      Cons

      The huge number of sales “overlays” is shocking and a complete disservice to shareholders. Very few were evenly moderately well versed in their “cloud specialty”. For a company that invented CRM, the instance of CRM the Reps used is a compete mess of a maze with duplicate account records, thousands of overcomplicated widgets and very little explanation for why they were needed or even better; why not sunset them? Many were useless and last used years ago. Most shocking was discovering that less than 40% of the Reps make Quota. I never once heard on an All Hands call any reference to Quota Attainment — it was all about the record breaking prior Quarter or Prior Year Growth — and as a result how awesome everyone was! While growth is a critical metric, when Quotas have almost zero chance of being attained, the model is broken. Or it’s just simply disingenuous. Thinking high caliber (and highly recruited) Reps are going to stick around for their base salary with the hopes that next year’s account list “might” be better is a non starter.

      avatar
      Salesforce Response
      4y
      It's unfortunate to see that you had less than an ideal experience while at Salesforce. Even though you've moved on from the company, if you have any additional feedback you'd like to share please reach out to our anonymous third-party provider EthicsPoint at salesforce.ethicspoint.com. Wishing you the best in your next endeavor.
      1.0
      Aug 26, 2020

      Trust is hard to come by

      Senior manager, technical support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay, Benefits, Work Life, Career Focus, Coworkers

      Cons

      Trust - Don't believe what they promise you. They won't keep their word Focus has shifted from how to care for employees and customers to how to make more money It's Oracle with a better PR department. Expect layoffs every quarter

      1.0
      Jun 21, 2019

      Disappointing

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      It looks good on a resume

      Cons

      - Management can be awful and unregulated. Discrimination occurs and they say it wasn’t intentional so it’s okay - Keep your head down and mouth shut. Aim to fly under the radar, and stay middle of the pack. If you over perform you may be punished just as much if not worse than if you under perform - overworked and underpaid. Do not expect work life balance. - Claim they pay hourly including overtime, but management often caps hour submission at a certain level. Therefore, don’t expect to get paid for all the hours you actually work. - don’t anticipate management to help or coach you - culture seems very dependent on your location, rely on culture reviews accordingly. - Big push for monthly quotas, yet told by tenure employees almost 60% of business done in the last quarter. Set expectations wisely.

      avatar
      Salesforce Response
      6y
      Thank you for bringing your concerns to our attention. What you've described is very concerning and not the type of behaviour that is encouraged or tolerated at Salesforce. Employees can and should report any behaviour that is misaligned to our values to their Employee Success Business Partner (ESBP) or anonymously through our third party provider Ethicspoint at http://www.salesforce.ethicspoint.com. Further, our policies are very clear that all hours worked must be logged — these policies are strictly enforced. If you are being encouraged to work hours that you aren't logging, or having logged hours reduced, please reach out to your ESBP as soon as possible. If you don't know who your Employee Success Business Partner is, please log an urgent ticket in Concierge.
      Viewing 52 - 54 of 22,483 Reviews
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