Salesforce reviews

4.1

79% would recommend to a friend

(22,492 total reviews)
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Marc Benioff

80% approve of CEO

70% positive business outlook

Salesforce has an employee rating of 4.1 out of 5 stars, based on 22,492 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

22K reviews
3.0
Nov 27, 2019

Times have changed

Recommend
CEO approval
Business Outlook

Pros

Great people, you'll find support in places you would have never imagined.

Cons

Commissions have taken a big hit. Over the years if I sold 100k in one month I would have made 10-15k. Now you're looking at 2-3k. OTE is something you could have easily blown away, now you'll find fewer than 10% of people hit their OTE.

2.0
Aug 10, 2019
Recommend
CEO approval
Business Outlook

Pros

I’ve had over 20 years working in the industry and Salesforce was the company I wanted to see the rest of my career at. After almost 6 years in the company, that dream was coming true. Everything was good, excellent in fact. I had a great team around me and a real leader as a manager. The hours were long but the work incredibly fulfilling. I finished work every day thinking I was doing something really special and was a valued member of the team. Then things really started to change...

Cons

At the end of the day, even with awesome results and giving every ounce of energy, commitment and passion to a company, you start to realise that you’re just a number to Salesforce. New leaders come in and focus on managing up the chain to further their careers rather than motivating and inspiring their teams. Worse still is that Salesforce thinks they’re doing a great job. Despite continuing to deliver massive success for the company, I started to experience the presence of huge egos and selfishness that went beyond anything I’d ever experienced in a company before. The treatment of some staff around me was shocking and the whole Ohana I used to believe was real was falling apart across the whole sales team. I decided to leave and can honestly say that it’s saved me and rescued my belief in how a business should be run. Customer success and trust are no longer the core values, it’s growth no matter what the price to employees. Big companies can still fail and if you don’t start to realise that many of your people are incredibly unhappy, the continuous growth you once saw will start to slow down. Don’t get me wrong, I think the top level leadership team is amazing but it’s the people in the middle who are really letting Salesforce down.

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Salesforce Response
6y
Thank you for your feedback. It is disheartening to hear that your initially great experience started to deteriorate. As you know, we are very intentional about creating and maintaining a great workplace culture based on our core values. I see that you have left the company and I wish we could have had an honest and confidential conversation before then. We'd appreciate if you would provide more information anonymously to our third-party provider Ethicspoint at http://www.salesforce.ethicspoint.com. Your feedback will help us become a better place to work.
1.0
Jul 26, 2019
Recommend
CEO approval
Business Outlook

Pros

Free Food, Pick & Drop, Health Insurance, Gym

Cons

No work life balance in Customer Support Group (CSG). You have to work like slaves or bonded laborers fully loaded with work and dealing with global customer cases everyday.

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Salesforce Response
6y
Thank you for taking the time to leave your review. What you've described is concerning to me as it does not align with our values. We take what you've written very seriously and I'd like for you to reach out to me immediately so that we can discuss this confidentially. Should you prefer, you can also reach out to a local Employee Success Business Partner. If you do wish to remain anonymous however, you can reach out to our third-party provider Ethicspoint at http://www.salesforce.ethicspoint.com to help us better address what you've written.
Viewing 130 - 132 of 22,492 Reviews

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