Salesforce reviews

4.1

79% would recommend to a friend

(22,493 total reviews)
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Marc Benioff

80% approve of CEO

70% positive business outlook

Salesforce has an employee rating of 4.1 out of 5 stars, based on 22,493 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

22K reviews
1.0
Apr 28, 2019

Boiler room mentality

Recommend
CEO approval
Business Outlook

Pros

Good benefits and greate place to work if your not in Small Business Sales.

Cons

Micro managment, Boiler room mentality, Pipe generation is what they care about. Too many people calling on the same account. Your litterly fighting over the same customers. Can't work from home. No training offered, you have to train your self on everything. Onboarding is non excisting. High turnover in Small Business Sales. Customers are totally feedup with so many AE's calling on the same account. Salesforce does not believe in their own Ohana in smallbiz. There is no trust and managment don't care about anything but Pipe generation and sales.

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Salesforce Response
7y
Thank you for your feedback. The behaviors you've described are contrary to our values, and we would like to learn more so we can better address the concerns you've raised. Please reach out to your Employee Success Business Partner or, if you prefer, you can provide more details anonymously by contacting our third-party provider Ethicspoint at http://www.salesforce.ethicspoint.com/. Working together, we can ensure Salesforce remains a great place to work for everyone.
1.0
Jun 1, 2018

Sales

Recommend
CEO approval
Business Outlook

Pros

Products and Market Leader and strong client support.

Cons

All of the discussion about Equality is all marketing. There are so many situations where there is discrimination and now because of all of the news, placing people in places causing now other discrimination.

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Salesforce Response
8y
Thanks for your thoughtful review. We elevated Equality to be a core value at Salesforce because we want to make sure that all employees feel seen, heard, valued and included regardless of their age, race or ethnicity, gender identity, sexual orientation or religious affiliation. This is something we genuinely care about and are always looking for ways to improve. While I recognize that you no longer work at Salesforce, if you experienced behaviors that were not aligned to our culture and values, we greatly value the opportunity to learn more. If you're open to it, please provide more details anonymously by contacting our third-party provider Ethicspoint at http://www.salesforce.ethicspoint.com/. Thank you.
1.0
Feb 6, 2018
Recommend
CEO approval
Business Outlook

Pros

(marketing cloud) Great hiding place for mediocre, uninspired people

Cons

(marketing cloud) Not a good place to get anything done. It has become too big of a bloated ship to steer. People with inflated titles coming in with no knowledge of the space or customers - and no desire to learn. They just come in, prioritize the wrong projects and don't listen to the people who have been there for years and know what is actually important. I've seen it many times and became disgusted, ultimately deciding to leave. The CEO (Bob) likes to yell and has a shoot first, ask questions mentality - extremely disruptive and people are leaving in droves because of him.

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Salesforce Response
8y
Thank you for sharing your feedback. The experience you describe is not aligned with our culture and core values at Salesforce. We hope all our employees in Indianapolis will share their feedback on how we are doing as part of our twice-annual employee survey and also real time, anytime in our Feedback app. Employees can and should also report any behavior that is misaligned to our values to their Employee Success Business Partner or anonymously through our third party provider Ethicspoint. Even though you are a former employee, if you feel comfortable, we would appreciate it if you could contact EthicsPoint at 1-866-294-3540 (tel:18662943540) (toll-free) or online at http://www.salesforce.ethicspoint.com/ to provide additional details. Doing so will help us work to directly address the concerns you raise in your review and ultimately make the workplace better for everyone.
Viewing 133 - 135 of 22,493 Reviews

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