Salesforce reviews

4.1

79% would recommend to a friend

(22,508 total reviews)
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Marc Benioff

80% approve of CEO

70% positive business outlook

Salesforce has an employee rating of 4.1 out of 5 stars, based on 22,508 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

23K reviews
1.0
Apr 26, 2017
Recommend
CEO approval
Business Outlook

Pros

- Work life balance. - The value of Trust and Security. - Volunteering, 1:1:1 model - Agile - Free Food - Lucky for you if you are part of R&D/Engineering team *not* Infrastructure org

Cons

- Ex-Microsoft employee factory in infrastructure org. - No innovation or automation opportunities provided across multiple teams especially in infrastructure delivery. - Silo teams/individuals working for their own growth and stock renewals. - Lack of transparency from Ex-MSFT Management. - Cross-cloud collaboration is worst. - People outside HQ (San Francisco/US) are left to their own fate. - No encouragement from local managers on career growth. - No encouragement from local leadership to participate in OOM. (Opportunities in different teams) - People working in infrastructure org are treated as third class citizens.

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Salesforce Response
9y
Thank you for your feedback. I've shared your review with ES leadership in India and with our Tech & Product leaders in India and at HQ. Your review raises concerns I believe we need to work with our managers and employees to solve. If you would like to provide additional details to help us more directly address your concerns, you can do so safely and anonymously via our third party provider Ethicspoint at http://www.salesforce.ethicspoint.com/. Please also be sure to share your feedback on your manager every month in the Feedback app and also be sure to participate openly and honestly in the twice yearly employee engagement survey. We take this feedback seriously and it helps us improve. Cindy Robbins EVP, Global Employee Success
1.0
Apr 3, 2014
Recommend
CEO approval
Business Outlook

Pros

- Free snacks - Senior management exposure

Cons

- Was sold to me as a "strategy job" but don't be fooled this is 80% sales ops - The hours, you work like you're in a start-up without any of the equity - Pay is low for this type of role, even in comparison to most start-ups - The team is very short staffed and cannot handle the workload it's constantly given - The systems used are terrible, slow and outdated. Performance issues with the analytics tools can easily add 2-3 hours to your day. - I really can't stress enough how bad the hours are

1.0
Aug 10, 2023
Recommend
CEO approval
Business Outlook

Pros

-Solid pay and benefits for the industry (although not nearly as good as they were a year ago) -A lot of good and really smart people work at Salesforce

Cons

-Value-less company that cares more about marketing mumbo-jumbo than doing what's right -Toxic and out-of-touch leadership - Overall toxic vibe from entire ELT. -ELT is a combination of incompetent, hokey, sociopathic - They take no accountability or responsibility. They just blame sellers, low level staff, remote workers, any viable scapegoat for their own failings -Salesforce doesn't respect their employees - Benioff and a lot of leadership are pure grifters -Leadership gaslights employees constantly, especially when times get tough. -We're an "Ohana" here - Yes they actually appropriate Hawaiian culture left and right because Benioff owns a few Hawaiian properties. You treat the company like family and then they lay you off with no remorse... Really "Ohana"-like. (Benioff will actually make jokes as he lays you off) -No vision for the company. They jump to the next thing with little strategy at the top, they leave products out to die, they align resources incompetently, and we're still recovering from this incompetent management debt -Bad career development, few opportunities for promotions or internal transfers

Viewing 181 - 183 of 22,508 Reviews

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