Salesforce reviews

4.1

79% would recommend to a friend

(22,506 total reviews)
avatar

Marc Benioff

80% approve of CEO

70% positive business outlook

Salesforce has an employee rating of 4.1 out of 5 stars, based on 22,506 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

23K reviews
1.0
Nov 13, 2019
Recommend
CEO approval
Business Outlook

Pros

Good healthcare, cool offices, great products, great equality initiatives, VTO, parental leave, smart people

Cons

Pay MUCH lower than market Very political culture Expected to have poor work/life balance Not many hit OTE Lack of diversity (outside of SF)

2.0
Sep 20, 2019
Recommend
CEO approval
Business Outlook

Pros

Great employee benefits Nice office Known brand Exciting pace Great products

Cons

Despite not wanting to acknowledge this fact, Salesforce is an incredibly political company to progress in. There is a heavy process around advancement, the main activity being developing your own brand. This involves gaining sponsors at various levels and promoting yourself (sometimes unashamedly) heavily throughout the business. This 'brand campaigning' is by definition political. It is also biased towards those that have the time to commit to it. It is largely dependant on a full and present management chain and those who are actually fully active making a difference at their customers, or who are under resourced and performing multiple roles to serve their customer, do not get the chance to 'seize the opportunity that Salesforce states that it presents. The result is that the talent in the business feel undervalued and the promotions go to the people who have shouted the loudest. It is a real shame, Salesforce isn't the company that I wanted it to be.

avatar
Salesforce Response
6y
Thank you for your review, I am glad that you've shared your experience with us. We want our employees to be successful and feel seen, heard, and valued. Regarding the cons you have listed, I advise you to reach out to your manager or your Employee Success Business Partner to discuss strategies on how we can set you up for success. Your input helps us be a better workplace for all – thank you!
3.0
Apr 6, 2018
Recommend
CEO approval
Business Outlook

Pros

Good pay, vacation, benefits, facilities (referring to HQ), large org with many possible paths for an individual's career trajectory. A focus on volunteering and giving back that very few other large organization's make a reality.

Cons

It's still a tech company in the Bay Area, and though there are many initiatives to promote diversity in place, it can still feel very white, male dominated and leave employees who belong to a minority fending for themselves when it comes to social interactions and handling a constant stream of micro aggressions. Favoritism and cliques are just another part of day-to-day life here and it makes it hard to not be concerned about how these factors may impact your hard work as well as your ability to be fairly promoted. Also the fact that the entire branding of the company has basically appropriated Hawaiian culture is beyond problematic. The actual look of this is slowly going away as each office is getting remodeled to look more like the new tower, but let's be careful about how we enable entitled, white individuals to take on a term like "Ohana" and throw it around as mere corporate culture fodder.

avatar
Salesforce Response
8y
Thanks for your thoughtful review. We elevated Equality to be a core value at Salesforce because we want to make sure that all employees feel seen, heard, valued and included regardless of their age, race or ethnicity, gender identity, sexual orientation or religious affiliation. If you feel like you've experienced or seen anything that is contrary to our values, I would ask you to please contact our third-party provider EthicsPoint at 1-866-294-3540 (toll-free) or online at http://www.salesforce.ethicspoint.com/ to provide more information about your experience. Additional details will help us directly and appropriately address your concerns to make the workplace better for everyone.
Viewing 178 - 180 of 22,506 Reviews

Glassdoor has 26,059 Salesforce reviews submitted anonymously by Salesforce employees. Read employee reviews and ratings on Glassdoor to decide if Salesforce is right for you.