Salesforce reviews

4.1

79% would recommend to a friend

(22,475 total reviews)
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Marc Benioff

80% approve of CEO

70% positive business outlook

Salesforce has an employee rating of 4.1 out of 5 stars, based on 22,475 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

22K reviews
1.0
Jun 29, 2015
Recommend
CEO approval
Business Outlook

Pros

Salary and benefits Sales training Good perks

Cons

Working in the Dublin office of Salesforce is a risky career choice. I lasted jusy over eight months. After five weeks of onboarding/training which went very well, I was assigned to a territory which was cold, underworked and full of manufacturing companies, no interest in Salesforce. It took me about 2 months longer than expected for me to warm up the territory and get some results. This wasn't enough for my manager. I put my trust in him but over a period of months he manipulated and undermined me until I was forced to resign. He didn't support me in any way, criticised me unnecessarily and used veiled threats to force me out. I attended team meetings where the same manager was openly sexist, slanderous about previous employees he had fired and even made jokes about an employee who suffered from cancer. Favouritism is common. A female member of my team got the best accounts and much more support than other team members to boost my manager's ego. She succeeded even though she worked far less than the rest of us. The activity above is not specific to my team. Colleagues in other teams experienced the same behaviour and many were moved on in the same way I was. The whole experience was such a disaster for me. I would urge any potential employees, especially in sales, to think carefully before making the move to Salesforce Dublin.

1.0
Apr 28, 2015

Nearly Homeless

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great peers and colleagues. I made lots of friends here in the 7 years I was with the company. Great external PR and positioning.

Cons

No loyalty. I was an employee for nearly 7 years. Every year I received a stellar performance review, a good raise and bonus, and more stock. I even won awards for innovation and developing new ways to work. At one point it "was" a great place to work. In late 2013, I got a new manager. She made lots of comments about wanting people on her team who were "young and hungry". I turned 58 last year and assume I just got too old for her and the company. She eliminated my job, told me it wasn't personal, gave me a 6 week severance package and sent me on my way. Now, after 15 months of unemployment, I've lost my house, am living in my car and desperately trying to find a job. I had a great career that was ruined by this manager. HR let it happen knowing what a good employee I was. They just wanted to make my manager happy. For all their claims of being socially conscious and their philanthropic work, they certainly didn't care about me. The company is very calculated in their claims about promoting women. Right before I left, they had terminated at least 12 female VP's. Some were replaced with men.

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Salesforce Response
11y
Thank you for sharing your experience. Diversity, fairness and equality are central to our success as a company. We would welcome an opportunity to speak with you to better understand your concerns and explore options to help you take advantage of career services. If you are comfortable, please reach out to me directly, or you are also welcome to reach out to Ethicspoint, our third-party vendor, to share your experience. You can call EthicsPoint at 1-866-294-3540 (US/Canada toll-free) or reach out to them online at http://www.salesforce.ethicspoint.com/. You feedback is important to helping us continuously improve the work environment and experience for all employees, so thanks in advance for taking the time to talk with us. Cindy Robbins, SVP of Global Employee Success
3.0
Feb 16, 2019
Recommend
CEO approval
Business Outlook

Pros

If you are in the right business area, maintaining a good work/life balance is very easy. There are some employees spending as much as 50% of their time on volunteer activity - literally logging more than a thousand hours of volunteer time a year. The support that the company offers its employees in times of need is exceptional, and the care and understanding of middle management is genuine. I care for all of my team members well being, and support them personally and professionally as much as possible. So do my colleagues.

Cons

Underneath the facade, Salesforce is focused on perception more than reality. VTO isn't volunteer time off at all. It's voluntold time on-top (of existing work load) for most of the company. We have targets for VTO set, but many business units aren't staffed appropriately to actually take the time off. Instead it's just adding work load on top of our existing work load. Also, the company really exemplifies the wealth gap, with those at the top heavily rewarded with expensive trips, awards (including cars, watches, etc.) while the majority of the company is paid somewhere around the 75th percentile of industry. We once had a travel freeze but the company still sent the top 100+ employees to a big shindig in Hawaii - and they broadcast it and insisted that everyone across the company "tune in" to it remotely. Wow.

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Salesforce Response
7y
Thank you for taking the time to leave this detailed feedback. We believe it's important to gather our leaders together twice a year to align on our business priorities and have tough conversations about things we need to work on as well as recognizing exceptional performance. We broadcast these meetings to the whole company because we want all employees to have the opportunity to listen in our management team conversations and to weigh in with feedback. And in that spirit, please continue to give us feedback when you have it, whether it's in the Employee Survey or directly to your manager or ESBP. We are always eager to improve!
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