Salesforce reviews

4.1

79% would recommend to a friend

(22,470 total reviews)
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Marc Benioff

80% approve of CEO

70% positive business outlook

Salesforce has an employee rating of 4.1 out of 5 stars, based on 22,470 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

22K reviews
1.0
Sep 9, 2019
Recommend
CEO approval
Business Outlook

Pros

Plush office space Snacks Nice view from the upper floors

Cons

Salesforce is the most toxic organization I have ever worked for, and I've worked for a lot of organizations as both an FTE, contractor, and consultant over the past two decades. Trying to pare down what I want to warn others of is difficult. I'll just bullet it out and you can decide what would wear you down, disrupt your sleep, and leave you paranoid, the most. - 1:1s with senior management where the most hateful things are said about your character, etc., and then afterward, the manager acts as though it never happened. -Pressure to give Salesforce a glowing Glassdoor rating after less than 30 days at the company when you do not know enough to provide an accurate review. - No written reviews, something called a 9 box where management provides their opinion of you and tells you it exists but then says you are never allowed to see it, per H/R. - If you want to apply for an internal position, you must have your manager's permission first. If you tell your manager you want to apply for the role and he/she does not want to lose you, he/she just says, no, you do not have my permission. Game over, you are going no where. - If you are allowed a desk (many have to submit to hoteling and never knowing where they will sit day to day), no personal plants, photos, or non SF toys allowed. They want a uniform look to the desks. -Forced volunteerism, if you do not log your 50 hour minimum of volunteer hours per year, you will be shamed at team meetings. Doesn't matter if you have kids, sick parents, 60 hour work week, whatever, you are expected to make the minimum. -No criticism of Benioff permitted. And don't ever say out loud that you found it disturbing to see a laying on of hands and someone praying over him as though he were a prophet at an internal company meeting. Management will quickly remind you that he is leading the 4th industrial revolution and he is the leading mind of our time. -If you are managing young hourly employees, be prepared to be instructed that you are to tell them they MUST go to team dinners, volunteer events, and SF "fun" activities but this is not work, so they don't get paid. If you push back, you will be reprimanded for "not being Ohana." - Teams are run by popularity. Backstabbing, shaming, and shunning are used to get the teams to stay quiet about how bad things are. People who speak out about behaviors, lack of professionalism, etc. are labeled, "unOhana" and told that they are not acting like family. - When you interview and you take a position, there is ZERO guarantee that the role you interviewed for and were hired for is the role you will be doing. The management opinion is to hire highly qualified people, they will be so grateful to be permitted to work at Salesforce, they will do whatever job we give them. I kid you not, you may have more than a decade of experience, be highly technical, have managed teams, and be hired for a technical role, then be told you are going to do data entry level work and you will be glad you are permitted to be at this company doing that. -If you are uncomfortable participating in some public events, e.g. parades, events, etc., and SF is participating in one, there is incredible pressure to spend your weekend in the parade or event. The expectation is that Salesforce and its needs come first. I cannot stress this enough, you are told that Salesforce is YOUR family and your family comes first. A lack of loyalty to the company will get penalized far more significantly and quicker than complete incompetence, maliciousness, or even harassment. Salesforce demands absolute devotion.

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Salesforce Response
6y
Thank you for your review. What you've described is concerning and not at all what we want to see at Salesforce. Please reach out to your Employee Success Business Partner to discuss your concerns so we can learn more. If you don't feel comfortable doing that, please reach out anonymously to our third party provider Ethicspoint at http://www.salesforce.ethicspoint.com/. We would like to address what you raised here as soon as possible.
1.0
Apr 30, 2019
Recommend
CEO approval
Business Outlook

Pros

- "Cruise Ship that Turns like a Jetski" hahah yeah right - Best Product on Market - Brand Recognition

Cons

- Every year Marc and Keith think it's ok to slash our pay and make it difficult to make any money. - 10% of AE's hit their annual number and OTE at SB and GRB segments - No enablement - Hire to many externals that have ZERO clue how to run an evaluation clogging up the promotional timeline for internal employees trying to advance. - Lowest Salary and Compensation in the market - even though we have the most expensive product - Keith Block is turning Salesforce into Oracle and culture and talent is fiercely diminishing. - No one is happy besides Upper Level Management - People go into management for wrong reasons (maternity leave so they can get 80% of OTE and be out office for 6-8 months providing no value to team and having no pressure of individual quota) - Marc uses Salesforce as a platform to promote his ridiculous political beliefs alienating all republican employees. - 50K base salary - Sales Ops and Finance dont pay people on time....EVER.. takes month for you're pay to reflect your title in Xactly. - Cant log the amount of hours you work because "You should be able to get your job done working only 40 hrs" They dont want to pay us. - They pay us like dogs and expect the world from us - Every year your territory shrinks, Quota's go up...Managment response is since we acquired more companies, new products should make up for added quota. - Internal recruiters do absolutely nothing to get anyone internally promoted (still unsure what they do all day) - Did I mention we only make 50K base?!!

1.0
Mar 13, 2020

Fake culture - it’s all branding

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Comp package is decent, benefits are good

Cons

I’ve only been with the company for a few months, and it was my dream company to work for. I fell for the hype, the branding, the “perks”, the “culture”, the philanthropy. Now, I can speak from experience that the culture is fake. Benioff might mean well and the company might provide perks so that from those on the outside looking in, this is a great place to work. I just know that during the months I’ve been here, I haven’t had any time to see the Salesforce park or have coffee in the Ohana floor. I’m on a small team and other than my manager, the others have not said 3 words to me, unless I’m talking to them in a group setting. No “how was your day?” Or “Do you want me to show you around?” How’s that for culture? I tried to walk to a meeting with a team member and she completely ignored me. I’ve never felt so lonely at a job. The Ohana seating makes it impossible to get to know anyone. I am so busy from the moment I get in but accomplish nothing. We have so many meetings... meetings 85% of my days to talk about nothing that can’t get accomplished through emails. Or the meeting is about the same things we just met about 2 hours ago. The culture is not about being productive or getting things done. It’s about looking/feeling like important topics are being discussed, sitting in conference rooms, and over complicating the strategy. We just spin and spin and then we go home, and do it again the next day. Every single thing I’ve worked on since I started have been scratched or changed because the process or overall strategy has changed. How does anyone work around here or get anything done in this type of setting and without concrete decisions being made? The on-boarding is very chaotic and management isn’t aligned with the actual on-boarding process. They don’t factor in how long the mandatory trailhead courses take or take the time to onboard you. Becoming Salesforce and Bootcamps are just thrown into the schedule and are disruptive to the day-to-day workflow. (I’ve had to reschedule because there are other meetings that conflict). I met someone, also new but on another team, who complained she doesn’t have time for bootcamp. Maybe it’s not necessary? Just show the new employees how to navigate the elevators in the tower... this took me weeks to figure out on my own.

Viewing 16 - 18 of 22,470 Reviews

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