> Marketing Cloud - the product is a disaster. They've simply gone on a shopping spree as a company purchasing Radian6, Buddy Media, Social.com and now Exact Target but still move at a snails pace to make any sort of integration or connection between the platforms. Even having one logon for all systems would be a major step forward!
> Company is not 'born social' and fails miserably at creating any sort of fun, energetic or dynamic culture / environment that give Social companies the edge at attracting or retaining talent. The culture is beyond stale with literally no collaboration between colleagues/teams and zero effort from management to improve this.
> Customers are never happy, but I don't blame them (perhaps with the exception of Social.com). They struggle with the products and are often mis-sold solutions, or rather sold solutions based on a vision of a product that actually doesn't exist. There is only so much 'we are working on that for the future' a customer can hear before they up and leave to a competitor that actually delivers.
> If you're someone who likes to work completely alone then this is your gig, but if you appreciate engaging with others and team work, heck, if you even appreciate people lifting their heads to say hello in the morning, then this is not the place to be for you.