Salesforce reviews

4.1

79% would recommend to a friend

(22,511 total reviews)
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Marc Benioff

80% approve of CEO

70% positive business outlook

Salesforce has an employee rating of 4.1 out of 5 stars, based on 22,511 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

23K reviews
1.0
Feb 21, 2013
Recommend
CEO approval
Business Outlook

Pros

Weak management is easy manipulate. Weak corporate leadership makes it easy to find places to hide and retire in place. Free snacks

Cons

Equity and real money goes to the top in a vastly disproportionate way. Executives have disdain for equity sharing. Use M&A to mask no real internal product innovation in years. Each new generation of "leadership" is more manic and buzz-word fixated and insecure than the previous. Endless conversations about process, no productive output. No accountability for decision making. Decisions throughout the company are made privately and then imposed. Corporate holiday party spending is obscene. Everyone is a "leader" spending their time talking about process, very few are actually doing anything. Product has serious security flaws. Have not seen CEO on the floor in years New hires get dumber and dumber, are more and more scared of rocking the boat. Messengers are punished. Culture incents people to remain silent and go along with the head person's opinions. Basic cultural inability to use fact-based analysis to objectively evaluate performance or productivity. Managers use gossip to inform performance reviews. Management style throughout the company is very kabuki-ish. Obsessed with classist fear of being seen as touching technology. Employees spend more than 50% of their time socially managing their popularity collecting badges, recognitions and rewards in their gamified performance management system rather than doing their day job. Culture punishes people who say, "No", no matter the cost to the organization. Rewards go to the pacifiers, not the performers.

1.0
Mar 3, 2011

Worst Company Ever...unless you're a sheep

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Buzzing company. Known to be on the fast track.

Cons

Unless you're a "yes" man or a kiss-a$$, you'll never succeed at this company. Oh - and you need to be young, hip and good-looking to even be considered.

2.0
Dec 20, 2023

Values are out the window

Recommend
CEO approval
Business Outlook

Pros

great benefits and time off

Cons

I worked for Salesforce for over 10 years(almost all of those years were in leadership). I drank the kool aid for awhile but have to say the last two years the quality of leadership and management sticking to Salesforce core values was truly lacking. Even the human resource department (employee success) changed on their processes. Used to a leader would have to document conversations with an associate on work performance, then go to a coaching plan and if an associate was not showing improvement then going to a performance improvement plan. The leader had to provide documentation and include employee success in all of those steps. I know of several folks that their leader never had conversations about performance(flat out lying and leadership up the chain)at all then all of sudden forced out by by forcing a PEP – Prompt Exit Package with 2 months severance. When the associates went to Employee Success their response is well we trust that what they have said is true (no documentation needed emails between the manaager and employee of anything in the past). A lot of these folks had great performance, RSUs, etc before. Salesforce did this quietly during the layoffs. These folks received just 2 months whenever folks who were really already on PIPS received the full 6 months of severance because of layoffs. Its sad to see this company does not truly follow on the first value of TRUST and has leaders that are unethical

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Salesforce Response
2y
Hi there — thank you for sharing your feedback, and for your contributions to Salesforce over the past decade. As you know, our core values are absolutely critical to who we are, and we’re disappointed to hear that your experience felt counter to that. This is certainly not the type of culture that we strive to create for our employees and their leaders. If you’re comfortable doing so, we encourage you to escalate your concerns to our anonymous reporting platform, EthicsPoint, at salesforce.ethicspoint.com, where you can provide further information for us to investigate. (You do not need to be a current employee to submit.) Thank you again for your feedback, and for helping us to become a better workplace for all.
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