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      Semrush

      Engaged Employer

      Semrush reviews

      4.0

      77% would recommend to a friend

      (596 total reviews)
      avatar

      Bill Wagner

      83% approve of CEO

      64% positive business outlook

      Ratings by demographic groups

      Semrush has an employee rating of 4.0 out of 5 stars, based on 596 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Semrush employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      596 reviews
      3.0
      Jul 20, 2023

      unprofessional Management and disregard for employee well-being at Sales Dep

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      - good commission if you reach your target - amazing product - great reputation - great people ( not managers and leadership)

      Cons

      terrible treatment of the sales team! 1) Leadership hates salespeople Everyone knows that the leadership hates the sales dep. and sees no value in salespeople. They think the product will sell itself. yes, true, it will if you want to get $120 deals. 2) CONSTANT CHANGES!! The leadership frequently implements significant changes to rules and commission structures every 2-3 months. Sometimes we didn't know our KPIs and how much commission would be paid until the end of the month. People are stressed, tired, and unhappy. The sales job is not easy, why would you make it even harder?! 3) Unexperienced managers, nepotism The company's leadership practices nepotism. The managers lack experience and knowledge of the product and industry. They can't help the team. 4) Fire for feedback, never listen: Leadership doesn't appreciate feedback and can fire you if you don't agree with them and speak out; constant changes in motivation and rules with no answers provided. An authoritarian work environment where obedience is expected. 5) Unequal treatment of Employees, content focus on paying less; Certain long-term employees with extensive books of business receive preferential treatment and very high bonuses. The majority of the team doesn't make money, and can't reach targets because they don't have resources. 4) NO work-life balance Work-life balance is impossible at this company for the sales team. Achieving sales targets requires working extra hours every day, even during vacations, as there are no replacements. Despite putting in long hours, there is no guarantee of reaching the sales target.

      avatar
      Semrush Response
      2y
      Dear Sender, Thank you for the feedback. Let us provide detailed comments regarding each point that you made: 1. Sales is currently the fastest-growing Team at Semrush and receives plenty of opportunities for research, development, and experimentation. This is possible because the leadership recognizes the value of the team. 2. Constant changes are a part of our culture and a key value of our company. We openly discuss this aspect with all employees, but we also understand that it may not be suitable for everyone. Regarding plans and KPIs, we ensure clear and timely communication with all metric updates provided quarterly. 3. The comment about nepotism is a bit surprising. We are currently in the process of building a strong leadership team for Sales, and during this process, we interview and hire people from different locations around the world. Therefore, it is just not possible or feasible to systematically hire our friends and family. 4. It is essential to differentiate between being fired for refusing to follow company/team rules and being fired for providing constructive feedback. We want to emphasize this difference — at Semrush we place high importance on not only WHAT we do, but HOW we do it, as well. The company is receptive to constructive feedback and accepts all reasonable ideas to streamline processes. 5. As for compensation, for each location we have our own compensation model based on the market, expectations, and standard of living. We are continuously developing this system and are trying to keep it as competitive as possible. 6. Maintaining a healthy work-life balance is one of our top priorities as a company. Salespeople have the opportunity to take a break twice per year and reduce their workload during those periods with a quota reduction. Additionally, we are continually improving our processes to support work-life balance. With that said, we truly appreciate your feedback and advice for the leadership. We know that sometimes you need an opportunity to be heard, and believe us — we hear you. Good luck with your new endeavors! Yours, Semrush Team
      5.0
      Mar 22, 2022

      Friendly employer with the start-up DNA and plenty of freedom

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      At Semrush, you get maximum freedom at work. You won't get the usual peer review and supervision that you'd know from other companies. Although the checks-and-balances are very thought-through, you will be getting the immense amount of trust. You can plan your work day according to your own preferences, the company is rather flexible with it, and for me, it is a huge pro, especially when it comes to life-work balance. HRs are extremely helpful - this is not an HR team in your standard way of thinking who will help you with admin issues and docs. They are really about "human" first, and are ready to do their best to assure you smooth inclusion to the company. Plus, there's a multitude of events happening in the office (in non-Covid times at least), it's always lively there. The office is simply a feel-good place - and now I'm not even speaking about the 1st class window view at the Prague Castle! Semrush is also a friendly community of like-minded people. It's always incredible how supportive everybody is - which is, again, very untypical for a company of this size. Semrush managed to preserve its start-up way of thinking, even though it's a large, public-traded enterprise now.

      Cons

      You can turn the aforementioned pros to cons with ease. For some, the amount of freedom might be unnerving, and maybe some guidance will be missing. You need to keep in mind that Semrush is a company where processes are still developing, so they change really rapidly, and sometimes it's hard to catch up. You need to be flexible - which is, again, a con for some, and a pro for others.

      avatar
      Semrush Response
      4y
      Dear Colleague, Thanks for such an amazing review! Wow! Happy to see you enjoy being a part of the Team! Yours, Semrush Team
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      ReviewsSemrush reviews

      Glassdoor has 665 Semrush reviews submitted anonymously by Semrush employees. Read employee reviews and ratings on Glassdoor to decide if Semrush is right for you.