ServiceNow Associate Developer - Technical Support reviews

3.5

54% would recommend to a friend

(29 total reviews)
avatar

Bill McDermott

100% approve of CEO

62% positive business outlook

Associate Developer Technical Support employees have rated ServiceNow with 3.5 out of 5 stars, based on 29 company reviews on Glassdoor. This indicates that most Associate Developer Technical Support professionals have a good working experience there. ServiceNow is rated in line with the average (within 1 standard deviation) by Associate Developer Technical Support professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

29 reviews
3.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company and benefits are great

Cons

Local support account management is not professional/ethical breach. The team operates under favoritism and the personal whims of the director, creating an environment where members fear retaliation. Morale in the team is at an all time low.

5.0
Apr 13, 2025
Recommend
CEO approval
Business Outlook

Pros

1) Generous salary + bonus 2) Perks, Perks, stock, Perks 3) Real team culture mentality - no internal competition or politics.

Cons

The only CON I see is I didn't apply to work here sooner.

Viewing 1 - 3 of 29 Reviews

Glassdoor has 6,599 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.