ServiceNow Developer reviews

4.0

87% would recommend to a friend

(386 total reviews)
avatar

Bill McDermott

92% approve of CEO

77% positive business outlook

Developer employees have rated ServiceNow with 4.0 out of 5 stars, based on 386 company reviews on Glassdoor. This indicates that most Developer professionals have a good working experience there. ServiceNow is rated in line with the average (within 1 standard deviation) by Developer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

386 reviews
1.0
Nov 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Only good thing is RSU and facilities. Share prices has increased drastically over last couple of years.

Cons

1. India development center is support center of USA. 2. Technically incompetent managers from the USA are running this company. Do not join Virtual Agent team in India, people running the team has zero technical knowledge. 3. Bootlicking is the only way to get promotion. 4. Architecture is very old, noone uses outside company. 5. There is no clarity about career development plan and levels. You can find 4 years experienced lateral hire having higher level than 8 years experienced existing employee. 6. If you work there for more than 2 years you become unemployable.

1.0
Sep 9, 2019

Software Engineer

Recommend
CEO approval
Business Outlook

Pros

Good benefits and good compensation

Cons

First of all hire good quality. Stop bringing all pet people of management. Directors came in somehow , managers and their followers. Lot of people joined with out clear interview but now manage team who doesn't know anything about servicenow. First of all no good work comes to Hyderabad. You only have to application development on their platform. Or solve customer issues. Staff Engineers don't do any work, they just show up, manage and help manager for interviews. Do you believe that Staff Engineers don't write any code. But always show up other work as theirs. There is no value to the people who know servicenow and do all work. Hike and stocks is not in par with Staff and other people. No respect or decent hike for long time serving people. Managers just depend on Staff and don't care about team. They leave the team to them to manage. Now your hike and everything is depends on your relationship with Staff Engineers. They manage teams and decide who has to stay or leave. They decide who will be hired. I enquired in other teams before moving out , but friends told it is worst in their teams. Careful of fake reviews from HR and managers. This is good company if you want to be inc consultancy for service now app development or better stay away. No good work in Hyderabad.

Viewing 367 - 369 of 386 Reviews

Glassdoor has 6,679 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.