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      ServiceNow

      Engaged Employer

      ServiceNow Senior Staff Engineer, Software reviews

      3.8

      100% would recommend to a friend

      (13 total reviews)
      avatar

      Bill McDermott

      100% approve of CEO

      49% positive business outlook

      Ratings by demographic groups

      Reviews by job title

      13 reviews
      3.0
      May 24, 2026

      Great leadership but middle management prioritizes self-interest

      Senior staff software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The leadership (the P5, top 5 in org) are authentic, support inclusiveness, and I think lead us in the right direction.

      Cons

      Middle management is all about KPIs and getting themselves promoted. Not caring about company, their team, our customers, just themselves. This results in no pushback on ridiculous processes that decrease productivity more and more as we are supposed to use AI to increase productivity.

      5.0
      Jul 22, 2025

      Amazing Experience

      Senior staff software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company knows how to retain its employees. If you seek challenging work and diverse peers, SN is THE place to be. Amazing leadership!

      Cons

      The onboarding process seems a little tedious.

      Viewing 1 - 3 of 13 Reviews
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