ServiceNow Sr Tech Support Engineer reviews

2.9

18% would recommend to a friend

(13 total reviews)
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Bill McDermott

52% approve of CEO

51% positive business outlook

Reviews by job title

13 reviews
1.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice local office and gym

Cons

Double standards and drama daily. Nepotism extreme. No advancement nor raises, ever. Middle mgrs continuously cover up for themselves. Corrupt. Overworks you with impunity, no extra pay, no respect for off or sick days, despite all good will and weekend shifts to cover their product emergencies, salvaging their business. HR is unreachable and doesn't care, busy polishing nails. Ethics hotline is a joke, there on paper only. Even Lyra legal benefits excludes "workplace related issues" which you only find out about when actually needed. 401k matching also scams you into their funds, tethered to their poor performance, unable to contribute more to your own Fidelity BrokerageLink if your own portfolio performs better. Absolutely no avenue nor department to raise such concerns with. Inability to actually use "unlimited" vacation used as legal workaround to avoid pay.

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