ServiceNow reviews

4.1

81% would recommend to a friend

(5,711 total reviews)
avatar

Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,711 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Dec 29, 2025

Decent company!

Recommend
CEO approval
Business Outlook

Pros

Good work-life balance. Nothing else.

Cons

Not so great work, tech stack is not so great. Culture is going down Pay is not great but decent compared to other mid tier companies. Lot of pips and silent layoffs,

5.0
Dec 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Good work life balance is there.

Cons

No cons really to write about.

2.0
Dec 26, 2025

toxic

Recommend
CEO approval
Business Outlook

Pros

nice buildings and in house cafeteria

Cons

toxic and high turn over

Viewing 310 - 312 of 5,711 Reviews

Glassdoor has 6,647 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.