ServiceNow reviews

4.1

80% would recommend to a friend

(5,714 total reviews)
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Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,714 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Dec 6, 2025

New

Recommend
CEO approval
Business Outlook

Pros

Good place cheap pay, crap leadership

Cons

All above plus poor communication

3.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great people, love the work campus and events and good work life balance

Cons

Pay ranges low for amount of manual work. Lack of governance. Very hard to transfer out of Sales ops

Viewing 346 - 348 of 5,714 Reviews

Glassdoor has 6,651 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.