ServiceNow reviews

4.1

80% would recommend to a friend

(5,715 total reviews)
avatar

Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,715 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Nov 27, 2025

Pros and Cons

Recommend
CEO approval
Business Outlook

Pros

Salary + Bonus Co-workers Innovation and continuous evolution

Cons

Marketing management In general, leadership did not walk the talk HR is not a resource

5.0
Nov 27, 2025

good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good company .and high package

Cons

every thing is good in this company

2.0
Nov 26, 2025

Amazon but with low salary

Recommend
CEO approval
Business Outlook

Pros

Having a flexible environment, 2 days a week

Cons

No real tech work. Too much workload (handling customer tasks)

Viewing 361 - 363 of 5,715 Reviews

Glassdoor has 6,652 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.