ServiceNow reviews

4.1

80% would recommend to a friend

(5,715 total reviews)
avatar

Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,715 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Nov 17, 2025

Good to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay and worklife balance

Cons

If you are not in platform team, you dont have a real work

5.0
Nov 16, 2025
Recommend
CEO approval
Business Outlook

Pros

great career development opportunities very good manager vibe well with team mates, inclusive working environment solid work life balance flexibility of working from home organizational changes happen at a good pace to keep things fresh good job stability, no mass layoffs (yet) due to AI

Cons

compensation could be more competitive with market rate

Viewing 382 - 384 of 5,715 Reviews

Glassdoor has 6,652 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.