ServiceNow reviews

4.1

80% would recommend to a friend

(5,715 total reviews)
avatar

Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,715 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Mar 5, 2018
Recommend
CEO approval
Business Outlook

Pros

Good location. Good IT infrastructure, financial close app/dashboard.

Cons

No work-life balance, too much unpaid overwork during month-end closing activities. High Fluctuation.

3.0
Aug 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Good compensation Stock is doing great Opportunity to work on challenging problems It is very easy to get visibility though the company is expanding

Cons

Bad work life balance No 401K match and the company doesn't care to improve it. Upper management is rude at times. Luckily my manager was very polite and did not expose me to them a lot. Lots and lots and lots of internal politics.

3.0
Jun 20, 2017

ServiceNow

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great earnings, great product, great customers. Lot of freedom to meet customer wishes and drive maximum value

Cons

Particular sales management is very muscular and short term revenue driven. People management is just not present and there is a total absence of personal development initiatives. Hire and fire culture is very much present as well as a "old boys school network" mentality when hiring new people.

Viewing 382 - 384 of 5,715 Reviews

Glassdoor has 6,652 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.