ServiceNow reviews

4.1

80% would recommend to a friend

(5,717 total reviews)
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Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,717 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Dec 19, 2016

Company direction unclear, better tech companies to work for.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work life balance and flexibility (although this is job dependent) and good autonomous work. Worked with a great team and was empowered to make decisions. Great disruptive product.

Cons

Not sure where the company direction is heading, very political in management level and nepotism is all too real. No real "culture" and people are fired left and right.

3.0
Nov 23, 2016
Recommend
CEO approval
Business Outlook

Pros

- one of the top IT companies in the world - opportunity to learn about new IT products and services

Cons

- fast paced - aggressive attitude from management and colleagues (not unusual in pre-sales and sales departments, but very extreme in this company)

4.0
Oct 25, 2016
Recommend
CEO approval
Business Outlook

Pros

Its a well established company with great view into the future, they know how to run business and make money. Lots of great benefits and great, and smart people working there

Cons

No promotion from within, always hiring new people. Lack of leadership in some financial departments, and lots of corporate bs.

Viewing 388 - 390 of 5,717 Reviews

Glassdoor has 6,654 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.