ServiceNow reviews

4.1

80% would recommend to a friend

(5,726 total reviews)
avatar

Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,726 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Oct 25, 2025

Choose your tradeoffs

Recommend
CEO approval
Business Outlook

Pros

WLB People pact Benefits and RSUs

Cons

Job satisfaction in terms of the actual work being performed. Very low bar, to the point that you'd be frustrated for not being allowed to contribute or not being encouraged to solve certain level of technically complex challenges. Internal politics within the team - Almost no-one has any idea of what is going on at a technical level, yet a lot of surface level showboating [which actually helps you achieve monetary growth, in this particular team at least] - If you can kiss up, you'll considered an excellent candidate and your manager will make sure you get good visibility irrespective of your technical/domain knowledge. One cannot directly disagree with their seniors here. Even though they might be wrong at some point, you will have to wait for the senior to realize it himself and take action. But people often are willing to take these bargains in exchange for the WLB and perks. So, there you go.

5.0
Oct 24, 2025

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Awesome place and flexi working

Cons

Nothing much I can say

Viewing 439 - 441 of 5,726 Reviews

Glassdoor has 6,664 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.