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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      80% would recommend to a friend

      (5,724 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      76% positive business outlook

      Ratings by demographic groups

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,724 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      6K reviews
      1.0
      Jan 5, 2020

      Its all about the US

      Engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      EMEA team are good to work with

      Cons

      Americans think the whole word is in America. No concept of other culture or languages.

      2.0
      Nov 28, 2019

      Employee experience getting worse

      Senior developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company with good reputation. Talented engineers put extra time to produce results.

      Cons

      The Employee Experience has talented engineers; but they are leaving the team because the new intermediate leadership team does not understand the culture of servicenow. If the new director does not like somebody, he leaves them hanging in balance for months and some employees left the team on their own and joined others teams within servicenow. The contract employees are not treated well and some contractors found their last day was Friday, when they showed up for work on Monday and found that badge did not work. The senior leadership seems to be completely oblivious to the lack of professionalism. Some engineers are staying only because they do not want to leave because of stock options even if the environment is toxic.

      2.0
      Oct 15, 2019

      No grow opportunity as Manager of Support in Servicenow

      Customer support manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stocks are very strong and will continue to grow and the company gets bigger and bigger

      Cons

      No grow opportunity as Manager of Support in Servicenow

      avatar
      ServiceNow Response
      6y
      While we're not sure of your specific situation, we can say that developing our employees and making sure they have clear career paths is critical. We coach people managers to have development discussions, and we encourage employees to ask for them if their managers aren't proactively having those conversations.
      Viewing 445 - 447 of 5,724 Reviews
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      Glassdoor has 6,661 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.