ServiceNow reviews

4.1

80% would recommend to a friend

(5,728 total reviews)
avatar

Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,728 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Oct 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Culture - mission and people first mindset. Coworkers - Willing to get to work along side you Learn it all mindset - Everyone is looking to be better and help others do the same. A lot of new innovation coming out.

Cons

Why didn't I know about this place sooner! Customers are still learning what this powerful and innovative platform is capable of (con AND a pro)

5.0
Oct 6, 2025

The best career move...

Recommend
CEO approval
Business Outlook

Pros

Great culture, competitive package, great CEO, awesome platform and great customers

Cons

Growing fast so sometimes things need to be better thought out

Viewing 478 - 480 of 5,728 Reviews

Glassdoor has 6,666 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.