ServiceNow reviews

4.0

77% would recommend to a friend

(5,747 total reviews)
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Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,747 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Jul 22, 2020
Recommend
CEO approval
Business Outlook

Pros

-Decent benefits -Decent pay and stock options -Strong P4 leadership

Cons

- Not much career growth. -HR policies are a joke. Your band, designation and pay depends on your incoming salary and not based on your experience and talent. You will see a lot of people who are inexperienced , inefficient and are still in a better band/has better salary because their incoming salary was high. No parity. -Take home will be low due to stock options. -IDC Management is a joke. Most of them joined from companies like Oracle, ADP etc . They don’t have managerial/leadership skills. - No work life balance. Indian PMs are POs basically. They will have to work atleast 10 hours a day. Meetings till 11.30 pm on most of the days is very common. - Policies in India are different from global policies, which are the worst. - In the name of ramping up IDC, company hired anyone who applied for a job! This is seen across the quality of people in Engineering/QE/UX/Documentation. Lot of inefficient and poor performers in all departments.

1.0
Jul 21, 2020
Recommend
CEO approval
Business Outlook

Pros

Good Pay. Stock grants are decent.

Cons

Immature processes, growth pains, politics and poor role definitions. Extremely toxic work culture with multiple people trying to do the same job, so they get territorial. Talent pool unimpressive; did not feel like I was working with the best minds or was growing my skills.

Viewing 4897 - 4899 of 5,747 Reviews

Glassdoor has 6,687 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.