Does ServiceNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNow employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at ServiceNow. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at ServiceNow?

77% of ServiceNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNow 3.9 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (378) , Senior Software Engineer (206) , Staff Software Engineer (115) , Technical Support Engineer (111) , Account Executive (109) , Solution Consultant (105) , Associate Software Engineer (93) , Director (91) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (79) , Senior Technical Support Engineer (76) , Manager (68) , Senior Manager (65) , Solutions Consultant (61) , Sales (47)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 803 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 442 reviews)); "Great people and a lot of learning" ((in 402 reviews)); "Benefits are good and fair" ((in 401 reviews)); "Good pay and stock performance" ((in 260 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 176 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 130 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 49 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 33 reviews)); "Quiet layoffs: Both contractors and full" ((in 26 reviews))

What are employees saying about ServiceNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceNow layoffs and their outlook for job security at ServiceNow in 2026.

ServiceNow reviews

4.0

77% would recommend to a friend

(5,744 total reviews)

Bill McDermott

89% approve of CEO

72% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,744 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews

5.0

Aug 3, 2021

good

Engineer

Recommend

CEO approval

Business Outlook

Pros

good company comp people are great office is very nice - great perks in office

Cons

none that I can think of. maybe comp could be better for Bay Area housing prices

5.0

Aug 3, 2021

Amazing Company!!

Inside sales representative

Recommend

CEO approval

Business Outlook

Pros

Great benefits, fast paced, always learning, great pay, awesome culture! I thought I was a lifer. It's truly hard to beat ServiceNow.

Cons

Managers/Directors can be hit or miss. AMAZING or don't like you no matter what you do. You can exceed all of your goals, crush your quota, and still not get promoted over seemingly petty things and nothing actually tangible. My advice, continually ask for feedback, what's needed to get to the next step, and take care of your customers/follow up on ALL inbound leads, the rest should take care of itself. You'll be very happy here.

5.0

Aug 3, 2021

Growing company with lots to offer

Lead development representative (ldr)

Recommend

CEO approval

Business Outlook

Pros

Good compensation: Both benefits, as well as salary Opportunities, Professional, Good team

Cons

no cons for the moment , just work from homefor the moment

Viewing 4924 - 4926 of 5,744 Reviews

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good

Amazing Company!!

Growing company with lots to offer

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