ServiceNow reviews

4.1

79% would recommend to a friend

(5,738 total reviews)
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Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,738 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Dec 18, 2019
Recommend
CEO approval
Business Outlook

Pros

RSU- if you have 4 year to sit and wait Snacks and perks Very smart individual contributors

Cons

Sales leadership is the BIGGEST problem- everything trickles down from there!! They take care of one another and that's it (old Dell/EMC- MEN). The product is world class you don't need these type of people in the organization The CHRO talks the talk but has not improved anything, things have gotten significantly worse. It's starts at the very top. We need new Sales Leadership.I think Bill is great and will offer a fresh perspective.

4.0
Dec 17, 2019

ServiceNow

Recommend
CEO approval
Business Outlook

Pros

Great technology company. Our technology is just way better than other cloud solutions. We live in a quick change environment, quick growing company so there are always new opportunities and you learn a lot.

Cons

Due to the quick growing and demand, sometimes it’s difficult to understand at the beginning your role, and perform 100% at the beginning.

5.0
Dec 15, 2019

A World-Class Arena

Recommend
CEO approval
Business Outlook

Pros

Each day I learn something new. At the end of each week, I feel I’ve made great strides in my work. Each month, I feel I’ve grown professionally. Think about how many places can create that type of growth-enabling environment...not many. ServiceNow is a place where your skills, competency, and adaptability will be tested. Some will fail. Some rocket to profound success. This is a varsity team in a world-class league. My colleagues are brilliant and highly competent. To be successful, you have to earn your way to a starting , 1st string role. Those who cannot perform or are unwilling to progress towards it, have a difficult time in this environment. Those who can perform OR are willing to take control of their development will find great comfort in the culture the ServiceNow leadership has cultivated- a culture of critical thinking, deductive reasoning, and winning. I’m humbled each day. Although I don’t consider myself “world-class,” I know that in time, being in this environment, I will get there eventually. And for that, I give this company five stars. Other pros: -Long but reasonable hours. Office at HQ is pretty empty at 6. Sometimes after work hours are needed. -Great comp -strong leadership -Nice gym

Cons

This is a place is not for everybody. It can be a sink or swim environment that moves and operates at break-neck speeds. Those who will do well are those that maintain a growth mindset, and are capable of adapting and overcoming challenges.

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Glassdoor has 6,676 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.