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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      79% would recommend to a friend

      (5,738 total reviews)
      avatar

      Bill McDermott

      91% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,738 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      6K reviews
      1.0
      Nov 29, 2019

      Think hundred times before joining here!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only reason why one has to work over there is Salary which a way beyond market average and Stocks (remember that you have to be like a slave for 4 years) that comes with a 4 year lock-in. And, it is very obvious that they pay such a high salaries as their work environment is totally polluted and somehow they need to hold employees.

      Cons

      Not a good place at all until and unless you work as a slave for the teams in US. Leaders have no clue on how to drive an engaging culture and dynamic work environment. Teams in US leverage that to their advantage.

      2.0
      Nov 28, 2019

      Employee experience getting worse

      Senior developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company with good reputation. Talented engineers put extra time to produce results.

      Cons

      The Employee Experience has talented engineers; but they are leaving the team because the new intermediate leadership team does not understand the culture of servicenow. If the new director does not like somebody, he leaves them hanging in balance for months and some employees left the team on their own and joined others teams within servicenow. The contract employees are not treated well and some contractors found their last day was Friday, when they showed up for work on Monday and found that badge did not work. The senior leadership seems to be completely oblivious to the lack of professionalism. Some engineers are staying only because they do not want to leave because of stock options even if the environment is toxic.

      Viewing 5014 - 5016 of 5,738 Reviews
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      Glassdoor has 6,676 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.