ServiceNow reviews

4.1

79% would recommend to a friend

(5,730 total reviews)
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Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,730 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Sep 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent base pay, nice office.

Cons

Limited to no opportunity for development. Unrealistic workloads. Chronic burnout of staff

5.0
Sep 25, 2025
Recommend
CEO approval
Business Outlook

Pros

I absolutely love working at ServiceNow. The inclusive environment makes me feel like a valued individual, and I appreciate the company's commitment to diversity and belonging. The flexible working arrangements are a huge benefit, perfectly suiting my lifestyle and empowering me to produce my best work. I also value the encouragement and opportunities I receive to grow and develop professionally; ServiceNow truly invests in its employees.

Cons

I see ServiceNow's fast-paced growth and the resulting need for a robust work ethic as a positive dynamic, offering an exciting environment to learn, grow, and make a significant impact!

Viewing 505 - 507 of 5,730 Reviews

Glassdoor has 6,668 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.