ServiceNow reviews

4.1

79% would recommend to a friend

(5,732 total reviews)
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Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,732 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Jul 2, 2019

Amazing SaaS Solution

Recommend
CEO approval
Business Outlook

Pros

Great SaaS products, stock performance even better

Cons

Long sales cycles, hard to know how to sell all the verticals

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ServiceNow Response
6y
Great to hear from you, and thanks for working on behalf of our customers. You're right - we have a strong product portfolio. We also are focused on building productive relationships with our customers, which means the sales cycle can sometimes take longer. But it's important to be a strategic partner to our customers and to make sure they realize outcomes with us. Thanks for being here!
5.0
Jul 1, 2019

Great place to work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. Good Salary 2. Flexible working hours 3. Fast paced

Cons

1. Work Life Balance No other Con.

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ServiceNow Response
6y
We're happy you're here! We're a high-growth company and we're working at a fast pace. Be sure to take time for yourself to refresh and recharge. We support you!
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Glassdoor has 6,670 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.