ServiceNow reviews

4.1

79% would recommend to a friend

(5,728 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,728 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Feb 21, 2019
Recommend
CEO approval
Business Outlook

Pros

Exciting new technologies, great work culture, great work flexible arrangement, great benefits, nothing bad to be honest

Cons

Some employees may have lack the hunger to strive and succeed by remaining contended in their comfort zone

5.0
Feb 18, 2019

Headed for Greatness

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The platform is amazing - built with the intention of making every person's job easier - and letting people focus on what they actually love to do. There is so much opportunity here, just be okay with a learning mindset! Learn, learn as much as you can, because the company is encouraging it. If you have good ideas, they will be at least heard. The perks are pretty good, too.

Cons

As with any rapidly growing company, they're still growing into their shoes. There will be a few bumps along the way, just don't take them personally.

1.0
Feb 17, 2019
Recommend
CEO approval
Business Outlook

Pros

I wish I had anything good to say.

Cons

Immaturity, Lack of professionalism, Promotions without merit, Cronyism ...says it all about Kirkland office. Sincere advice stay away unless you have no other job offer. Performance reviews are not documented, no review to begin with. Having said that an employee's bonus and growth is at the mercy of his/her manager. Hard work, performance and deliverables won't work here. Cloud Infra org was once an inspiring, motivating and rewarding environment when it was lead by Sridhar Chandrashekar (also former VP/GM of Cloud Infra and ITOM). He had a progressive vision, driven and hard working person. Lots was accomplished during his time. Since he left its a obnoxious place to work. Cloud Infra Automation org under the current leadership of a Sr. Director, what you'll experience - no transparency, lack of integrity, a toxic management culture of bullying and harassing. Absolutely demotivating work environment. Do yourself a favor, believe the bad reviews written here, its all true. Trust when some reviewers here have mentioned that the India office guy in the cap, director of cloud infra, is a big jerk. After all complaints his behavior is acceptable by his boss who sits in Kirkland... why because he is a BIGGER JERK and a egocentric fraud.

Viewing 5143 - 5145 of 5,728 Reviews

Glassdoor has 6,666 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.