ServiceNow reviews

4.1

79% would recommend to a friend

(5,729 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,729 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Feb 11, 2019

Worth it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Awesome people Great marketing and sales team Amazing culture

Cons

Middle management. But not all tracks.

2.0
Feb 7, 2019
Recommend
CEO approval
Business Outlook

Pros

Great product! Great customer loyalty.

Cons

Culture is not the same it once was. Presales management is not great, especially in the Commercial segment.

4.0
Feb 4, 2019

A great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Relatively high comp and good benefits

Cons

Work life balance can be poor at times

Viewing 5152 - 5154 of 5,729 Reviews

Glassdoor has 6,667 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.