Does ServiceNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNow employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at ServiceNow. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at ServiceNow?

80% of ServiceNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNow 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (375) , Senior Software Engineer (206) , Staff Software Engineer (114) , Technical Support Engineer (111) , Account Executive (109) , Solution Consultant (105) , Associate Software Engineer (93) , Director (92) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (79) , Senior Technical Support Engineer (76) , Manager (67) , Senior Manager (65) , Solutions Consultant (60) , Sales (46)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 800 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 449 reviews)); "Great people and a lot of learning" ((in 415 reviews)); "Benefits are good and fair" ((in 408 reviews)); "Good pay and stock options" ((in 259 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 180 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 130 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 50 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 32 reviews)); "Quiet layoffs: Both contractors and full" ((in 25 reviews))

What are employees saying about ServiceNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceNow layoffs and their outlook for job security at ServiceNow in 2026.

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ServiceNow

ServiceNow reviews

4.1

80% would recommend to a friend

(5,724 total reviews)

Bill McDermott

92% approve of CEO

76% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,724 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,724 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews

5.0

Mar 1, 2021

Great company

Senior support account manager

Recommend

CEO approval

Business Outlook

Pros

- Very focussed on the employee, they really take care about you - Rapid growth, energised colleagues - Good devices (e.g. Macbook pro; iPhone (or Windows/Android if you prefer) - Great onboarding procedure - Extra earnings through shares - Freedom in scheduling working hours (no 9-5 required) - Positive culture and values.

Cons

- it's a huge organisation, you need to love the international. - no company car

5.0

Feb 28, 2021

Good Company

Product manager

Recommend

CEO approval

Business Outlook

Pros

Good Company, Good Environment, Great Guidance

Cons

No bad reviews for now

5.0

Feb 27, 2021

Good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very good and innovative company to work fir

Cons

Nothing that I can quote

Viewing 5191 - 5193 of 5,724 Reviews

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