ServiceNow reviews

4.1

80% would recommend to a friend

(5,728 total reviews)
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Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,728 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Aug 19, 2018

Senior Product Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Vision which has led to strong Gartner positioningd

Cons

Follows Waterfall methodology as opposed to agile

3.0
Aug 18, 2018
Recommend
CEO approval
Business Outlook

Pros

CEO and other Execs say the right things and are trying hard to build a better culture. Kitchen is full of free food and drinks if you like that sort of thing.

Cons

Culture is lost on lower levels especially in customer support. The local Support Directors are only interested in themselves and their favourites.

1.0
Aug 15, 2018
Recommend
CEO approval
Business Outlook

Pros

Grows like weed, so new opp's can develop quickly I

Cons

- Staff in Sales have an average lifespan of less than 2.5 years - Uncertain environment to work in

Viewing 5203 - 5205 of 5,728 Reviews

Glassdoor has 6,666 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.